Camera Hub G2H

FAQ

How does Aqara Smart Camera G2H (Hub) connect to the network?

You can scan the QR code to connect Aqara Smart Camera G2H (Hub) to the network. After the device is powered on, please open the app and connect the device to 2.4GHz Wi-Fi, according to the voice prompt. Then, the QR code is generated, and you can scan the QR code through the G2H lens for the network connection.

What kind of Wi-Fi can Aqara Smart Camera G2H (Hub) connect to?

Aqara Smart Camera G2H (Hub) supports the Wi-Fi with 2.4GHz IEEE802.11b/g/n protocol, and does not support 5GHz Wi-Fi.

Why can't Aqara Smart Camera G2H (Hub) connect to Wi-Fi?

1. The distance between the device and the wireless router is too far away or there are many obstacles in the middle. When the Wi-Fi signal is weak, the network connection may be unsuccessful. Please use a Wi-Fi signal amplifier to relay the signal or move the router close to a place where the device can receive the Wi-Fi signal well 2. When the wrong Wi-Fi information is entered, the network connection cannot be completed. Please enter the correct information and try again.

What does the hub function of Aqara Smart Camera G2H (Hub) do?

The hub of Aqara Smart Camera G2H (Hub) can be connected with Aqara's other smart sensors and controllers, such as door and window sensor, motion sensor, smart plug, wireless switch and other devices. Through the hub function, you can control these smart devices by app. The hub is the data interaction and control center of the entire home smart devices.

How does the hub of Aqara Smart Camera G2H (Hub) connect to sub-devices? How many sub-devices does the hub support at most?

The hub of Aqara Smart Camera G2H (Hub) can be connected through the ZigBee 3.0 protocol, and it can directly support 32 Zigbee terminal devices at most.

What format of MicroSD card does Aqara Smart Camera G2H (Hub) support? What is the maximum capacity of MicroSD card?

Aqara Smart Camera G2H (Hub) supports MicroSD card in FAT32 format, whose reading and writing speed is Class 4 or above. It is recommended to choose the MicroSD card with reading and writing speed of Class10 or above, which supports the maximum capacity of 32GB.

How long can MicroSD card of Aqara Smart Camera G2H (Hub) record video?

Aqara Smart Camera G2H (Hub) can record high-definition video by default. 8G memory card can record video for 18 hours; 16G memory card can record video for 36 hours; 32G memory card can record video for about 3 days.

Why is the capacity of the inserted MicroSD card on the nameplate different from that displayed in the app?

1. Some knockoffs of small-capacity memory cards pretend to be sold as large-capacity cards; 2. After some devices have been tested, the MicroSD cards could be maliciously partitioned, and the devices can only read the partition partially; 3. Because the manufacturer's capacity formula is different (the actual measurement unit of normal capacity is 1024KB=1MB, and the manufacturer measurement unit is 1000KB=1MB.), the actual capacity will be slightly smaller than that on the nameplate.

Can Aqara Smart Camera G2H (Hub) use MicroSD card to record video when there is no network connection?

Yes, you can't view the video in the MicroSD card remotely through the app without network connection.

What is the correlation event of Aqara Smart Camera G2H (Hub)?

The correlation event means that Aqara Smart Camera G2H (Hub) can be correlated with devices in the same home, such as when door and window sensor is triggered, after detecting human motion, the hub can help locate the time position of the event in the recording area. The maximum number of correlation events is 100. Set a correlation event: click the app > "Correlation events" in the lower right corner > select the trigger device for the correlation event > select the color > save.

How many clients does single Aqara Smart Camera G2H (Hub) support to watch video at the same time?

There is no limit to the number of clients, and it is recommended that 4 users watch at the same time at most, because the more clients the hub is connected with, the more resources the processor consumes (too many client connections will cause real-time image to freeze, delay, etc.)

Why can't remote control be realized after the hub and its sub-devices connect to HomeKit?

After adding the device to the Apple Home app, you need to install a HomePod, Apple TV (tvOS 11.0 or later) or an iPad (iOS 12.0 or later) that has been set as the home center to realize remote control. For specific operations, please refer to the Apple Home app instructions.

How to install the bracket of Aqara Smart Camera G2H (Hub)?

The bracket base of Aqara Smart Camera G2H (Hub) contains two powerful magnets, which support magnetic attraction on refrigerators, iron door and other objects, and can also be stuck to non-magnetic attraction objects by using the 3M tape and iron pieces in the accessories. Please use them to install the bracket.

What if the video image of Aqara Smart Camera G2H (Hub) is inverted?

Enter the app, click on the “...” in the upper right corner > More settings > Camera settings > Video settings > Image inversion, and correct the video image by adjusting it up and down or left and right.

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CERAGEM Project

Founded in 1998, CERAGEM is a global provider of comprehensive home healthcare solutions, guided by the philosophy that health management begins at home.

 

Aqara provides a diverse range of smart products, including sensors, smart lighting, and smart plugs. Leveraging the Aqara Developer Platform, these devices are deeply integrated with the CERAGEM Wellness System.

 

This collaboration not only enhances the commercial value of CERAGEM’s premium therapeutic equipment but also creates a more comfortable and convenient wellness environment for customers.

HAUS UPDATA Health Care

HAUS UPDATE is an innovative initiative that integrates IoT, AI, and lifestyle behavior data to create health-centric, modernized living environments in Japan.

 

Aqara contributed a comprehensive suite of smart home devices, including presence sensors, motion sensors, door and window sensors, vibration sensors, and bubs. 1,400+ Aqara devices were deployed in over 110 households.

 

In addition, Aqara provided API access via the Aqara Developer Platform and offered technical support to the project team, enabling capabilities such as device status monitoring, remote control, and account linking.

KAFD Apartment

The King Abdullah Financial District (KAFD) Apartment is a key milestone in Saudi Arabia’s urban development under Vision 2030.

 

Focused on high-end urban living, the project aims to deliver a modern and intelligent residential experience. Aqara provides a comprehensive array of smart home devices, including doorbells, door locks, smart lighting, and curtains. 10,000+ devices were deployed in over 500 apartments. All devices are seamlessly managed through the Aqara Home app, enabling a more convenient, comfortable, and connected living experience.

ADE Properties

ADE Properties is a premier Emirati-owned development company and part of the Al Dallal Group, a leading name in the UAE real estate sector.

 

Aqara partnered with ADE Properties to provide a complete smart home solution for 80+ apartments the ADE project. The solution enables energy-saving automation, intelligent lighting control, and smart curtain control throughout each apartment. Residents can also monitor and manage connected devices through a centralized tablet interface.

The project enhances convenience and provides a more connected living experience through integrated smart home technology.

Sobha Reserve

Sobha Reserve is a premium villa community developed by Sobha Group in Dubai, featuring Aqara’s whole-home smart solution.

 

The project incorporates Aqara Ssmart door locks, thermostats, smart switches, sensors, and smart curtains. Through the Aqara Home app, residents can manage lighting, air conditioning, and curtains throughout the home.

 

This solution enables energy-saving automations, remote control, and intelligent scene management, enhancing convenience and operational efficiency.

MBRHE Project

The Mohammed Bin Rashid Housing Establishment (MBRHE) is a large-scale housing and community development initiative led by the Dubai government.

 

Aqara partnered with e&, a leading technology and telecommunications provider in the UAE, to provide smart home solutions and services for 350 villas within the MBRHE project. Each villa is equipped with more than 15 types of smart devices, enabling intelligent lighting control, curtain automation, kitchen safety monitoring, and air conditioning control.

 

The project enhances residents’ quality of life through smart home technologies while supporting the development of modern and sustainable communities.

GK Zhelezno Project

GK Zhelezno is a federal-level real estate developer in Russia, founded in 2011. The company has delivered seven large-scale residential projects totaling over 2.6 million square meters, making it one of the country’s leading developers.

 

The project includes key Aqara devices such as sensors and smart switches, paired with Yandex speaker to enable Russian-language voice control. Built on Zigbee wireless technology, the system supports both local and remote control and continues to operate even without an internet connection, making it well suited to residential environments and varying network conditions.

Episode Yongsan 241 Hotel

Episode Yongsan 241 is a modern co-living and rental complex located near Yongsan Station in Seoul. It offers flexible, premium living spaces for individuals and small families seeking short or long-term stays without the commitment of homeownership.

 

The project uses a wide range of Aqara smart devices, including hubs, door locks, smart plugs, temperature and humidity sensors, motion sensors, and presence sensors. These devices support a range of smart functions, such as fingerprint-based door access, environmental monitoring, automatic heating control based on temperature and humidity levels, and sleep status detection.

 

In addition, the project is integrated with the property management system through Aqara APIs, enabling real-time device monitoring and remote operation.

Sfeel Smart Farm Café

Sfeel is one of the leading investors in South Korea’s smart farming industry, operating under its independent smart farm brand “Sun In Farm”.

 

By integrating 200+ smart devices for each location, including the Aqara Presence Sensors and Controllers, the project enables automated water supply, lighting control, and dimming adjustment. The solution streamlines daily operations and enhances overall farm management efficiency.

East Lancashire Cricket & Sports Club

This club is one of the oldest cricket clubs in Northern England. As its operations expanded and the number of annual events increased, the club faced several operational challenges, including fragmented equipment management across different areas, high energy consumption, limited security monitoring coverage, and inefficient remote maintenance.

 

To address these challenges, Aqara deployed 300+ smart devices, including cameras, hubs, sensors, and controllers to build an complete smart system. The solution provides full-area monitoring, intelligent control, optimized HVAC management, and remote operation & maintenance capabilities. The deployment significantly improved operational efficiency and provided a more comfortable environment for venue users.

 

This project showcases Aqara’s expertise in commercial smart space solutions and highlights how intelligent technologies can accelerate the digital transformation of traditional sports venues.

Aqara Zigbee-Geräte können zu Aqara Home hinzugefügt werden, da S1 Plus bereits ein Aqara Zigbee Hub ist. Das Hinzufügen von Matter-Zubehör (wie Matter über Thread) erfordert einen Matter-Controller wie den Hub M3, der zuerst in Aqara Home eingerichtet werden muss; danach können sie auf dem Bildschirm konfiguriert werden.
Aqara Zigbee-Gerätetyp
Matter-Gerätetyp
Licht
Dimmbare Plug-in-Einheit
Steckdose
Montierte Ein/Aus-Steuerung
Schalter
Montierte dimmbare Laststeuerung
Klimaanlage
Raumklimaanlage
Fensterabdeckung
Fensterabdeckung
Kamera
Luftqualitätssensor
Thermostat
Thermostat
IR-Gerät
Ein/Aus-Plug-in-Einheit
Türschloss
Türschloss
Temperatursensor
Ein/Aus-Licht
Luftfeuchtigkeitssensor
Dimmbare Lampe
TVOC-Sensor
Licht mit Farbtemperatur
Button
Erweiterte Farblichter
Fußbodenheizung
Aqara Zigbee devices can be added to Aqara Home as S1 Plus is already an Aqara Zigbee Hub. Adding of Matter accessories ( such as Matter over Thread ) need a Matter controller like Hub M3 that's set up in Aqara Home first; afterthat, they can be configured on screen.
Aqara Zigbee Device Type
Matter Device Type
Light
Dimmable Plug-In Unit
Outlet
Mounted On/Off Control
Switch
Mounted Dimmable Load Control
Air Conditioner
Room Air Conditioner
Window Covering
Window Covering
Camera
Air Quality Sensor
Thermostat
Thermostat
IR Device
On/Off Plug-in Unit
Door Lock
Door Lock
Temperature Sensor
On/Off Light
Humidity Sensor
Dimmable Light
TVOC Sensor
Color Temperature Light
Button
Extended Color Light
Floor Heating

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