Hub M3

FAQ

 What is a leading hub? What is the difference between the Aqara Hub M3 and previous Aqara hub products?

1. After connecting to your existing Aqara setup, the Aqara Hub M3 forms a hub cluster, and becomes and takes the lead over other Aqara Zigbee hubs aiming to improve the smart home experience. It converts the automations that involve multiple hubs and child devices connected to them, from Cloud to Edge automations, which are more stable and fast, and coordinates other Aqara Zigbee hubs.
2. Compared to traditional hubs, the Aqara Hub M3 can not only serve as leader of a hub cluster, but also acts as a Thread Border Router. This enables other Matter controllers to connect Thread devices and integrates the newest Aqara and third-party Matter devices into the Aqara Home app. It possesses larger local data storage space, offers offline RTC adjustments, and includes other advanced functions.

If the Hub M3 fails to sync with third-party Matter ecosystems (e.g., Apple Home, Google Home, Alexa, SmartThings, or Home Assistant), how to deal with?

1. Connect the Hub M3 to the Aqara Home App
2. Update the Hub M3 firmware to v4.3.7 or later
3. In the Aqara Home App:
Go to the device page
Select "Third-Party Matter Ecosystems"
Copy the Matter pairing code or save the QR code
Enter the code or scan the QR in your third-party Matter ecosystem to sync the Hub M3

Why does the leading hub sometimes change to another one in the Hub Cluster?

When networking multiple Aqara Hub M3s, through data sharing, the hubs will assess in real time each hub's load situation, network communication capabilities, and wireless signal strength, dynamically choosing the optimal node as the leading hub.

If the Aqara Hub M3 went offline, can the configured Edge automations execute?

1. When there are multiple Aqara Hub M3s, the offline hub will be taken over by other functioning hubs to ensure the execution of hub automations.
2. When there is only one Aqara Hub M3, the automations configured within it will not be able to execute.

To be a part of a Hub Cluster, do other hubs need to be upgraded to the specified firmware version?

Yes, please upgrade other hubs to the latest online firmware to function with the Aqara Hub M3.

What are the benefits of Ark Technology in smart home automation?

Ark Technology enhances smart home automation by integrating a suite of disaster recovery technologies. These include local automation capabilities within individual hubs, coordination and automation across multiple leading hubs, standby takeover by multiple leading hubs for increased reliability, and proxy hub disaster recovery. This comprehensive approach ensures more reliable and efficient execution of local automations, significantly improving the resilience and performance of smart home systems.

When multiple Hub M3s are networked, will the saved automations be mirrored?

When the saved automation is an Edge automation (automation conditions span multiple gateways or different LANs), the automation will be backed up across all leading hubs. Non-leading hub automations will be saved within each level of hubs and proxy hub nodes.

When Aqara Hub M3 serves as a leading hub, how many hubs can it manage at the same time?

The maximum number of hubs managed by an Aqara Hub M3 is 10.

Why do I need to scan the MagicPair QR code on the Aqara Hub M3 to connect to the network?

The Aqara Hub M3, having a larger local storage space which may store a substantial amount of user data, is classified as a security-grade device. To ensure that it is operated by the user themselves, it is necessary to scan the MagicPair QR code on the device through the app for a secondary confirmation before connecting to the network.

What kinds of user data are stored in eMMC?

It includes automation configuration, device operation logs, and data collected by child devices, etc.

How large an area can a single Aqara Hub M3 wireless connection cover?

When child devices are evenly distributed and router sub-devices are configured reasonably, the Aqara Hub M3 can cover a space of 100-300 square meters.

What kinds of hubs can be migrated by Aqara Hub M3?

Including Aqara M2 Hub, Aara M1S Hub, Aqara E1 Hub, and other Aqara hubs. Before being migrated, please update the firmware version of the hub to the latest.

After being migrated, how would the old hub functions be retained by the new one?

1. Migration between hubs of the same type, where the new hub will retain all configurations identical to the original hub after migration (Except for the automations configured in third-party apps such as Apple Home)
2. Migration between different types of gateways, where the final retained configurations will be the intersection of the functionalities of the two hubs (for example, migrating from M1S Hub to the Aqara Hub M3, functions related to night lights and automation configurations will be lost).

Can the Aqara Hub M3 be connected to Zigbee and Thread child devices at the same time?

Yes. The Aqara Hub M3 can be connected to Zigbee and Thread child devices at the same time.

Can the Aqara Hub M3 connect Zigbee devices to the Matter platform?

Yes, the Aqara Hub M3 itself serves as a Matter Bridge, which can bridge Zigbee and IR devices to platforms that support Matter.

What types of third-party Matter devices can be connected to the Aqara Home app through the Aqara Hub M3?

Currently, only a number of Matter-compatible lights, switches, and thermostats are officially supported. For more details, please refer to the product promotional materials.

When Aqara Hub M3 serves as a Zigbee and Thread hub, how many child devices can it directly connect to? How many child devices can be connected through the router / mesh extender nodes?

Aqara Hub M3 can directly connect to 64 child devices, and can access 127 child devices if bridging through a Zigbee router / Thread mesh extender nodes.

Can Aqara Hub M3 connect to Bluetooth child device?

Aqara Hub M3 retains the capability to connect to Bluetooth child devices and will support the connection of Aqara Bluetooth child devices through a firmware upgrade in the future.

What are the installation ways of Aqara Hub M3?

Three installation ways: horizontal placement, wall mounting, and ceiling mounting.

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CERAGEM Project

Founded in 1998, CERAGEM is a global provider of comprehensive home healthcare solutions, guided by the philosophy that health management begins at home.

 

Aqara provides a diverse range of smart products, including sensors, smart lighting, and smart plugs. Leveraging the Aqara Developer Platform, these devices are deeply integrated with the CERAGEM Wellness System.

 

This collaboration not only enhances the commercial value of CERAGEM’s premium therapeutic equipment but also creates a more comfortable and convenient wellness environment for customers.

HAUS UPDATA Health Care

HAUS UPDATE is an innovative initiative that integrates IoT, AI, and lifestyle behavior data to create health-centric, modernized living environments in Japan.

 

Aqara contributed a comprehensive suite of smart home devices, including presence sensors, motion sensors, door and window sensors, vibration sensors, and bubs. 1,400+ Aqara devices were deployed in over 110 households.

 

In addition, Aqara provided API access via the Aqara Developer Platform and offered technical support to the project team, enabling capabilities such as device status monitoring, remote control, and account linking.

KAFD Apartment

The King Abdullah Financial District (KAFD) Apartment is a key milestone in Saudi Arabia’s urban development under Vision 2030.

 

Focused on high-end urban living, the project aims to deliver a modern and intelligent residential experience. Aqara provides a comprehensive array of smart home devices, including doorbells, door locks, smart lighting, and curtains. 10,000+ devices were deployed in over 500 apartments. All devices are seamlessly managed through the Aqara Home app, enabling a more convenient, comfortable, and connected living experience.

ADE Properties

ADE Properties is a premier Emirati-owned development company and part of the Al Dallal Group, a leading name in the UAE real estate sector.

 

Aqara partnered with ADE Properties to provide a complete smart home solution for 80+ apartments the ADE project. The solution enables energy-saving automation, intelligent lighting control, and smart curtain control throughout each apartment. Residents can also monitor and manage connected devices through a centralized tablet interface.

The project enhances convenience and provides a more connected living experience through integrated smart home technology.

Sobha Reserve

Sobha Reserve is a premium villa community developed by Sobha Group in Dubai, featuring Aqara’s whole-home smart solution.

 

The project incorporates Aqara Ssmart door locks, thermostats, smart switches, sensors, and smart curtains. Through the Aqara Home app, residents can manage lighting, air conditioning, and curtains throughout the home.

 

This solution enables energy-saving automations, remote control, and intelligent scene management, enhancing convenience and operational efficiency.

MBRHE Project

The Mohammed Bin Rashid Housing Establishment (MBRHE) is a large-scale housing and community development initiative led by the Dubai government.

 

Aqara partnered with e&, a leading technology and telecommunications provider in the UAE, to provide smart home solutions and services for 350 villas within the MBRHE project. Each villa is equipped with more than 15 types of smart devices, enabling intelligent lighting control, curtain automation, kitchen safety monitoring, and air conditioning control.

 

The project enhances residents’ quality of life through smart home technologies while supporting the development of modern and sustainable communities.

GK Zhelezno Project

GK Zhelezno is a federal-level real estate developer in Russia, founded in 2011. The company has delivered seven large-scale residential projects totaling over 2.6 million square meters, making it one of the country’s leading developers.

 

The project includes key Aqara devices such as sensors and smart switches, paired with Yandex speaker to enable Russian-language voice control. Built on Zigbee wireless technology, the system supports both local and remote control and continues to operate even without an internet connection, making it well suited to residential environments and varying network conditions.

Episode Yongsan 241 Hotel

Episode Yongsan 241 is a modern co-living and rental complex located near Yongsan Station in Seoul. It offers flexible, premium living spaces for individuals and small families seeking short or long-term stays without the commitment of homeownership.

 

The project uses a wide range of Aqara smart devices, including hubs, door locks, smart plugs, temperature and humidity sensors, motion sensors, and presence sensors. These devices support a range of smart functions, such as fingerprint-based door access, environmental monitoring, automatic heating control based on temperature and humidity levels, and sleep status detection.

 

In addition, the project is integrated with the property management system through Aqara APIs, enabling real-time device monitoring and remote operation.

Sfeel Smart Farm Café

Sfeel is one of the leading investors in South Korea’s smart farming industry, operating under its independent smart farm brand “Sun In Farm”.

 

By integrating 200+ smart devices for each location, including the Aqara Presence Sensors and Controllers, the project enables automated water supply, lighting control, and dimming adjustment. The solution streamlines daily operations and enhances overall farm management efficiency.

East Lancashire Cricket & Sports Club

This club is one of the oldest cricket clubs in Northern England. As its operations expanded and the number of annual events increased, the club faced several operational challenges, including fragmented equipment management across different areas, high energy consumption, limited security monitoring coverage, and inefficient remote maintenance.

 

To address these challenges, Aqara deployed 300+ smart devices, including cameras, hubs, sensors, and controllers to build an complete smart system. The solution provides full-area monitoring, intelligent control, optimized HVAC management, and remote operation & maintenance capabilities. The deployment significantly improved operational efficiency and provided a more comfortable environment for venue users.

 

This project showcases Aqara’s expertise in commercial smart space solutions and highlights how intelligent technologies can accelerate the digital transformation of traditional sports venues.

Aqara Zigbee-Geräte können zu Aqara Home hinzugefügt werden, da S1 Plus bereits ein Aqara Zigbee Hub ist. Das Hinzufügen von Matter-Zubehör (wie Matter über Thread) erfordert einen Matter-Controller wie den Hub M3, der zuerst in Aqara Home eingerichtet werden muss; danach können sie auf dem Bildschirm konfiguriert werden.
Aqara Zigbee-Gerätetyp
Matter-Gerätetyp
Licht
Dimmbare Plug-in-Einheit
Steckdose
Montierte Ein/Aus-Steuerung
Schalter
Montierte dimmbare Laststeuerung
Klimaanlage
Raumklimaanlage
Fensterabdeckung
Fensterabdeckung
Kamera
Luftqualitätssensor
Thermostat
Thermostat
IR-Gerät
Ein/Aus-Plug-in-Einheit
Türschloss
Türschloss
Temperatursensor
Ein/Aus-Licht
Luftfeuchtigkeitssensor
Dimmbare Lampe
TVOC-Sensor
Licht mit Farbtemperatur
Button
Erweiterte Farblichter
Fußbodenheizung
Aqara Zigbee devices can be added to Aqara Home as S1 Plus is already an Aqara Zigbee Hub. Adding of Matter accessories ( such as Matter over Thread ) need a Matter controller like Hub M3 that's set up in Aqara Home first; afterthat, they can be configured on screen.
Aqara Zigbee Device Type
Matter Device Type
Light
Dimmable Plug-In Unit
Outlet
Mounted On/Off Control
Switch
Mounted Dimmable Load Control
Air Conditioner
Room Air Conditioner
Window Covering
Window Covering
Camera
Air Quality Sensor
Thermostat
Thermostat
IR Device
On/Off Plug-in Unit
Door Lock
Door Lock
Temperature Sensor
On/Off Light
Humidity Sensor
Dimmable Light
TVOC Sensor
Color Temperature Light
Button
Extended Color Light
Floor Heating

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