Security Response Center

We do our best to provide continuous security updates for our IoT products. The security updates generally include the latest security patches, security vulnerability fixes, and other security improvements.

Report Vulnerabilities
You can report the discovered security vulnerabilities through the following methods: security@aqara.com

The email should include at least the following information:
– Products and versions affected
– Description of the potential vulnerability
– Information about known exploits
– Disclosure plans
– Additional information, if any

Response Time
We’ll respond within 48 hours to the vulnerabilities you submit.
* Note: Actual vulnerability response time may vary depending on the risk level and complexity of the vulnerability.

For vulnerabilities reported via email, we will send you a vulnerability response notice, information confirmation and feedback related to the vulnerability via email. The progress of the vulnerability’s solution development will also be continuously updated through email as soon as possible.