FAQ

What is the difference between Smart Wall Switch H1 (With Neutral, Single/Double/Triple Rocker) and Smart Wall Switch H1 (No Neutral, Single/Double/Triple Rocker)?

Both are smart wall switches, the main functions are the same, but the former is the need to connect the neutral wire and the live wire, the latter only need to be connected to the live wire, you need to choose according to the wiring of your home.

What is the difference between a wall switch and wireless switch?

The wall switch is connected to wires. Its most important function is to be able to remotely and intelligently control the power supply and power-off of the connected circuit. If the ordinary light is converted into a smart light, the wall switch is required;

The wireless switch is a remote controller that can control devices such as wall switches through the APP settings, but cannot directly control the ordinary lights separately.

Which version of the Smart Wall Switch H1 can transform the switch panel into the scene panel?

The Smart Wall Switch H1 Pro (With Neutral) supports to upgrade the switch panel to the scene panel with the corresponding number of the switches, for example, the panel of the Smart Wall Switch H1 Pro (With Neutral, Double Rocker) can be upgraded and replaced with the panel of the Scene Panel S1 (Double Switch).

Can the switch panel work normally if it matches the inappropriate power module ?

The wall switch will not work normally and the indicator red light is always on. After the switch panel or the power module is matched correctly , it recovers to work normally.

How to install Smart Wall Switch H1 in gang frame?

If you want to get satisfied gang-installation effect, you need to separately purchase a Aqara gang frame for installation. Smart Wall Switch H1 can be installed in gang with Aqara Scene Panel S1 and Smart Thermostat T1 to obtain a richer and more convenient smart control experience.

What are the holes on the back of the wall switch for?

Smart Wall Switch H1 (With Neutral, Triple rocker) as example:
There are 5 wiring holes on the back, which are N, L, L3, L2, and L1.
The L hole is connected to the live wire, the N hole is connected to the neutral wire, and the L1&L2&L3 holes are respectively connected to the load lines of the Three lights; L1 is assigned to the left button of the switch panel,L2 is assigned to the middle button of the switch panel, and L3 is assigned to the right button of the switch panel.

Smart Wall Switch H1 (No Neutral, Triple rocker) as example:
There are 4 wiring holes on the back, which are L, L3, L2, and L1.
The L hole is connected to the live wire, and the L1&L2&L3 holes are respectively connected to the load lines of the Three lights; L1 is assigned to the left button of the switch panel,L2 is assigned to the middle button of the switch panel, and L3 is assigned to the right button of the switch panel.

How do I install the Wall Switch H1?

Smart Wall Switch H1 (With Neutral, Triple Rocker) as example:
Connect the live wire and the neutral wire into the L hole and the N hole respectively, and connect the load lines of the lights into the L1, L2 or L3 hole. Use a flat-blade screwdriver to pry up the slot on the switch panel, open the panel, fix the wall switch into the installation box in the wall or on the gang frame (The gang frame needs to be purchased separately) with the enclosed screws, and cover the switch panel.

Smart Wall Switch H1 (No Neutral, Triple Rocker) as example:
Connect the live wire into the L hole, and connect the load lines of the lights into the L1, L2 or L3 hole. Use a flat-blade screwdriver to pry up the slot on the switch panel, open the panel, fix the wall switch into the installation box in the wall or on the gang frame (The gang frame needs to be purchased separately) with the enclosed screws, and cover the switch panel.

What kind of lights would Wall Switch H1 (No Neutral) NOT support?

It doesn't suppot smart lights, dimmable lights, color-changing lights, remote control lights, tape LED lights and over load device, like bath heater.

How do I differentiate the live wire from load wire?

The live wire is normally red, the neutral wire is usually black or blue and the load wire is usually green or yellow. We suggest you install the switch after a professional electrician has tested the wires using instruments such as voltmeter.

If it is wired incorrectly, will it cause a short circuit?

Smart Wall Switch H1 (With Neutral):
If the load line and the neutral line are swapped, the power-on indicator may work normally, but when the relay is turned on, the switch will burn out. For other wrong installations, the wall switch may not work. Please strictly follow the instructions for wiring, or ask a professional to install it!

Smart Wall Switch H1 (No Neutral):
If the load line of the light is mistakenly connected to the L hole or the live wire is mistakenly connected to L1 or L2, it will not short out, but it may cause the switch to become unresponsive. It can be used after it is correctly connected. Please strictly follow the instructions for wiring, or ask a professional to install it!

How do I connect Smart Wall Switch H1 to my phone?

The Smart Wall Switch T1 must be connected to the compatible hub to achieve functions such as coordinated and remote control. After the switch wiring is completed, please open the APP client port, enter the compatible hub, click Add Sub Device, select the corresponding wall switch in the options, and follow the prompts: long press the switch button for more than 8 seconds until the red light is always on for 1 second and the blue light is always on for 1 second, and then the blue light flashes fast. When they are connected successfully, the phone will prompt "connected successfully".

What is the maximum effective distance between the Smart Wall Switch H1 and Hub?

The effective distance between the two devices is 7 to 10 meters with a wall seperating them. If more walls are between the two devices, we recommend shortening the distance.

How much power is the light to make the Smart Wall Switch H1 work normally?

The Smart Wall Switch H1 (With Neutral, Single/Double/Triple Rocker)
Because the switch is connected to the neutral line and the live line, there is no minimum load requirement. However, the maximum load of the total channels cannot exceed 2200W.

The Smart Wall Switch H1 (No Neutral, Single/Double/Triple Rocker)
Under normal circumstances, each channel can load a minimum of 3W energy-saving light or 5W LED light or 16W fluorescent light. However, for some niche brands or poor-quality lights, even if the power is greater than the above requirements due to the internal circuit design, it may cause abnormalities, such as light flashes and switch freezes. Please choose carefully.

Warm reminder: If it is an old-style light with a starter, please replace it with the electronic starter.

Why does the light flash after the Smart Wall Switch H1 (No Neutral) is turned off?

When the power of the light, connected to the Smart Wall Switch H1 (No Neutral), is lower than the minimum power requirement, it will randomly flash when the switch turns off. In addition, the Smart Wall Switch H1 (No Neutral) has better support for mainstream brands of lights, but for niche brands or knockoff factories, due to the internal circuit design and material problems, it may cause abnormalities such as the light flashes and the switch freezes. Please choose carefully.

Does the Smart Wall Switch H1 support double control or multiple control?

First, by using the Smart Wall Switch H1 in combination with a wireless switch, it is very easy to achieve dual-control / multi-control. The wireless switch can be placed at most positions of your home to coordinately control the Smart Wall Switch H1;

Second, if the original switches are dual-control ones, only replace one of them with the Smart Wall Switch H1, keep the other ordinary switch short circuit, and replace it with a wireless switch. Otherwise, when the other end powers off, the ZigBee communication module of the Smart Wall Switch H1 cannot power on, so it cannot be controlled automatically.

What are the dimensions of the wall mount for Smart Wall Switch H1?

L62.00*W60.00*H32.50mm

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Aqara Zigbee-Geräte können zu Aqara Home hinzugefügt werden, da S1 Plus bereits ein Aqara Zigbee Hub ist. Das Hinzufügen von Matter-Zubehör (wie Matter über Thread) erfordert einen Matter-Controller wie den Hub M3, der zuerst in Aqara Home eingerichtet werden muss; danach können sie auf dem Bildschirm konfiguriert werden.
Aqara Zigbee-Gerätetyp
Matter-Gerätetyp
Licht
Dimmbare Plug-in-Einheit
Steckdose
Montierte Ein/Aus-Steuerung
Schalter
Montierte dimmbare Laststeuerung
Klimaanlage
Raumklimaanlage
Fensterabdeckung
Fensterabdeckung
Kamera
Luftqualitätssensor
Thermostat
Thermostat
IR-Gerät
Ein/Aus-Plug-in-Einheit
Türschloss
Türschloss
Temperatursensor
Ein/Aus-Licht
Luftfeuchtigkeitssensor
Dimmbare Lampe
TVOC-Sensor
Licht mit Farbtemperatur
Button
Erweiterte Farblichter
Fußbodenheizung
Aqara Zigbee devices can be added to Aqara Home as S1 Plus is already an Aqara Zigbee Hub. Adding of Matter accessories ( such as Matter over Thread ) need a Matter controller like Hub M3 that's set up in Aqara Home first; afterthat, they can be configured on screen.
Aqara Zigbee Device Type
Matter Device Type
Light
Dimmable Plug-In Unit
Outlet
Mounted On/Off Control
Switch
Mounted Dimmable Load Control
Air Conditioner
Room Air Conditioner
Window Covering
Window Covering
Camera
Air Quality Sensor
Thermostat
Thermostat
IR Device
On/Off Plug-in Unit
Door Lock
Door Lock
Temperature Sensor
On/Off Light
Humidity Sensor
Dimmable Light
TVOC Sensor
Color Temperature Light
Button
Extended Color Light
Floor Heating

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