Camera Hub G2H Pro

ARK technology is a distributed multi-level localized disaster recovery technology in Aqara smart home system. Currently, ARK technology has been updated to version 2.0, which includes gateway local automation capabilities, hub local automation capabilities, multi-hub backup replacement, proxy gateway disaster recovery, etc. It can protect against accidents or failures that may occur at multiple levels such as cloud servers, extranet communication networks, routers, hubs, gateways, etc., and do its best to ensure local automation and scenario execution, enhancing the reliability and stability of Aqara smart home system.

When Aqara hub products (Like Hub M3, Hub M2, Air Conditioning P3, Camera Hub G3 ) function fail or power off, some Zigbee devices which been connected to them can act as a "proxy hub", and the "proxy hub" is responsible for the execution of some basic local automation and scenarios.

Smart scene panel switch S1 (requires firmware version no less than 5.2.6_0559)
Curtain Controller C3 (requires firmware version no less than 0.0.0_0012)
LED Strip T1 (requires firmware version no less than 0.0.0_2729)
LED strip driver T1 (requires firmware version no less than 0.0.0_0024)
Ceiling Light T1 (requires firmware version no less than 0.0.0_0026)
Spotlight V1 (requires firmware version no less than 0.0.0_0025)
Wall Outlet H2 (requires firmware version no less than 0.0.0_0027)

1. Since the disaster recovery of the proxy gateway involves the collaboration between different devices in the entire system, it is necessary to update the firmware of the devices (including the gateway firmware, the proxy gateway firmware, and the firmware of other Zigbee Router devices) to the latest version in order to have good coordination capabilities.
If the firmware of some devices is not up-to-date and does not have the coordination capabilities of Ark proxy gateway technology, it may cause the proxy gateway to fail to trigger and execute some automated scenarios.
2. In addition, proxy gateway disaster recovery technology, as a disaster recovery means in extreme cases, can only support simple automation conditions and actions (such as switch clicks, device opening, device closing, etc.). For some complex automation, there may be situations that cannot be supported.

Press the function button on the top of the camera three times to initiate a ZigBee sub-device connection. The G2H Pro is wirelessly connected through the ZigBee 3.0 protocol and can directly connect 128 ZigBee end point devices.

Aqara smart camera G2H Pro (gateway version) distributes the network by scanning the QR code. After the device is powered on, please open the mobile app according to the voice prompt. The mobile phone is connected to the 2.4GHz Wi-Fi. After finding the corresponding product entrance to generate the QR code, scan the app QR code through the G2H Pro lens to distribute the network.

Aqara Smart Camera G2H Pro (Gateway Edition) supports 2.4GHz IEEE 802.11b/g/n protocol Wi-Fi, but does not support 5GHz Wi-Fi. When connecting the mixing route normally, it is recommended to separate the 2.4GHz and 5GHz Wi-Fi to avoid abnormal connections.

1. When the device is far away from the wireless router or there are many obstacles in the middle, resulting in weak reception of Wi-Fi signals, there will be a problem that the network can not be successfully connected. Please use the Wi-Fi signal amplifier to relay the signal or mobile router to a place where the device can receive Wi-Fi signals well; 2. When entering the wrong Wi-Fi information, the network can not be completed. Please enter the correct information and try again. 3. Please confirm that the connected Wi-Fi is 2.4GHz Wi-Fi.

Aqara smart camera G2H Pro (gateway version) records ultra-clear image quality by default, and the daily video storage capacity needs about 18G. Generally speaking, the 512GB capacity TF card is expected to be stored for 4 weeks, for a total of 28 days.

Yes, but you can't remotely view MicroSD card recordings through the app without the Internet.

Aqara Smart Camera G2H Pro (Gateway Edition) supports MicroSD cards with FAT32 format and read and write speed Class 4 or above. It is recommended to choose a MicroSD card with read and write speed Class 10 or above, and the maximum capacity is 512GB.

There is no limit to the number of client-side connections. It is recommended that up to 4 users watch at the same time, because the more connections, the more processor resources the device consumes (too many user connections will cause real-time picture lags, delays, etc.).

The base of the Aqara Smart Camera G2H Pro (Gateway Edition) bracket contains strong magnets, which support fixing on objects such as refrigerators and iron doors. It can also be pasted on non-magnetic objects by using the 3M glue and iron sheet in the accessories, or by using the fastening screws in the accessories to fix the iron sheet on the non-magnetic object, and then install it.

Up to 5 songs, each with a maximum of 5MB.

Please ensure that during the effective period of the time-lapse photography function, the device does not perform operations such as hibernation, power-off restart, reset, and factory reset to disconnect the video stream for a long time. If the video stream is disconnected for a long time in the middle, or the network transmission is continuously congested for a certain period of time, resulting in the loss of frame image transmission for time-lapse photography, the time-lapse photography will fail.

iOS users need to upload the audio file to the iCloud space first. When adding a ringtone on the Aqara Home app, select the required audio file in the corresponding iCloud folder to complete the upload.

You must insert a TF card to use the NAS storage. After inserting the TF card, you can find the entrance of the NAS storage in the SD card storage settings, and complete the NAS binding according to the app prompts to use it.

Only. MP3 format audio files are supported.

It is recommended 32 ASCII characters of SSID and 32 ASCII characters of PWD at most.

1. Please confirm that the device is connected to stable Wi-Fi, and try to avoid wall obstruction; 2. Please confirm that the device is not in the center of each node of the Mesh route under the Mesh route connection, resulting in frequent jumping between mesh routes when the device is connected to the route; 3. Please confirm that the bandwidth of the Wi-Fi router is sufficient to avoid competition between Wi-Fi sub-devices.

When adding G2H Pro's detection movement and sound as security conditions in the security guard, you need to set it in advance on the device's settings interface to turn on movement detection and abnormal sound detection.

In the installation and usage, if the camera is facing reflective objects (glass, smooth walls, etc.) and occlusions (walls, chassis, etc.) at close range, it will cause serious infrared reflections in the screen, which will affect the judgment of camera switching night vision, resulting in frequent night vision switching in this case. It is recommended to avoid the above scenarios during actual installation.

Please note that in daily use, do not touch the device lens. Fingerprints or other dirt left on the lens will affect the image effect.