Aqara Smart Roller Shade Controller
FAQ
1.What is the maximum load the Aqara Roller Shade Controller supports?
30KG
2.How much is the torque of the Aqara Roller Shade Controller?
8N·m
3.How can I reset the Aqara Roller Shade Controller?
Please long-press the reset button for 5 seconds until the blue indicator light goes on，and then release it.
4.Can the curtain be opened/closed after the Aqara Roller Shade Controller powers off?
No, the motor can not be turned on/off manually after it powers off.
5.If the curtain will close when we control the device to open it and vice versa, how could we adjust it to the correct direction?
Please adjust the direction through "Adjust opening/closing direction of curtain" in "Settings" in the app.
6.When I press the Up button "△" on the control box, the curtain runs downward. How can I fix this problem?
Please long-press the Stop button "||" on the control box for 5 seconds until the blue indicator light goes on and then release it. When you hear the motor short beeps three times, the motor will return to normal status after it turns forward and backward once.
7.After the motor has been running for a period of time, why doesn't it respond when I continue to control the curtain?
When the motor runs continuously for about 4 minutes, the motor will stop running and enter the overheating protection state. When the temperature returns to the appropriate level, it will work normally again (about 10-30 minutes to recover).
8.After the motor has been running for a period of time, why doesn't it respond when I continue to control the curtain?
When the motor runs continuously for about 4 minutes, the motor will stop running and enter the overheating protection state. When the temperature returns to the appropriate level, it will work normally again (about 10-30 minutes to recover).
9.After the Aqara Roller Shade Controller connects to the app, why can't I see the control button when I enter the homepage of the app?
When the route of the motor is not set completely, the motor cannot be controlled through the app, and the homepage of the app will not display the control buttons. You need to complete the route settings according to the guideline, and then enter the app to control it.
10.What type of curtain does the "dimming control" feature apply to?
The "dimming control" feature is suitable for Venetian blinds, Shangri-La blinds, gauze curtain, etc. You can use this feature to control the blade inclination angle of the Venetian blinds and Shangri-La blinds or set the overlapping area of two layers of gauze curtain to adjust indoor lighting.
