{"id":31288,"date":"2023-05-22T11:44:41","date_gmt":"2023-05-22T03:44:41","guid":{"rendered":"https:\/\/www.aqara.com\/product\/cube\/faq\/"},"modified":"2023-06-09T15:06:56","modified_gmt":"2023-06-09T07:06:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.aqara.com\/us\/product\/cube\/faq\/","title":{"rendered":"Aqara Cube Controller FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31288\" class=\"elementor elementor-31288 elementor-26611\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4be09eb e-con-full e-flex e-con e-parent\" data-id=\"4be09eb\" data-element_type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset_mobile&quot;:40,&quot;sticky_offset&quot;:48,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a39189f elementor-nav-menu--stretch product-lp-mobile-cat_menu elementor-hidden-desktop elementor-hidden-tablet elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"a39189f\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-angle-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;full_width&quot;:&quot;stretch&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.aqara.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-nav-menu.min.css\">\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-a39189f\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4767\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Hubs<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37660\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g3\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G3<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5701\"><a href=\"https:\/\/www.aqara.com\/kr\/product\/camera-hub-g2h-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G2H Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37661\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g2h\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Camera Hub G2H<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37662\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m1s\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M1S<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37663\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m1s-gen-2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M1S Gen 2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37664\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37666\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">The Aqara Hub E1<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4769\"><a href=\"https:\/\/www.aqara.com\/en\/product\/sensor\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Sensors<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-53905\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-and-window-sensor-p2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Door and Window Sensor P2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-50840\"><a href=\"https:\/\/www.aqara.com\/en\/product\/presence-sensor-fp2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Presence Sensor FP2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37670\"><a href=\"https:\/\/www.aqara.com\/en\/product\/motion-sensor-p1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Motion Sensor P1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37671\"><a href=\"https:\/\/www.aqara.com\/en\/product\/tvoc-air-quality-monitor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">TVOC Air Quality Monitor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37672\"><a href=\"https:\/\/www.aqara.com\/en\/product\/vibration-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Vibration Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37673\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-and-window-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Door and Window Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37674\"><a href=\"https:\/\/www.aqara.com\/en\/product\/water-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Water Leak Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37675\"><a href=\"https:\/\/www.aqara.com\/en\/product\/temperature-humidity-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Temperature and Humidity Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37676\"><a href=\"https:\/\/www.aqara.com\/en\/product\/human-motion-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Motion Sensor &#038; Detector<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4764\"><a href=\"https:\/\/www.aqara.com\/en\/product\/controller\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Controllers<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37677\"><a href=\"https:\/\/www.aqara.com\/en\/product\/cube-t1-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Cube T1 Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37680\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-pet-feeder-c1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Pet Feeder C1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37683\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-no-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch No Neutral<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37684\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-with-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch With Neutral<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37687\"><a href=\"https:\/\/www.aqara.com\/en\/product\/cube\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Cube Controller<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37688\"><a href=\"https:\/\/www.aqara.com\/en\/product\/wireless-mini-switch\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Wireless Mini Switch<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37694\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-plug\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Plug (US Version)<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4763\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Cameras<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37695\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-video-doorbell-g4\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Video Doorbell G4<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37696\"><a href=\"https:\/\/www.aqara.com\/kr\/product\/camera-hub-g2h-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G2H Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37697\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g3\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G3<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37698\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g2h\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Camera Hub G2H<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4766\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-lock\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Door Locks<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4768\"><a href=\"https:\/\/www.aqara.com\/en\/product\/light\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Lighting<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4765\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-controller\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Curtain Controllers<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37704\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-driver-e1-track-version\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Curtain Driver E1 (Track Version)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37705\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-driver-e1-rod-version\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Curtain Driver E1 (Rod Version)<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-466f6d5 aqara-product_nav-container e-flex e-con-boxed e-con e-parent\" data-id=\"466f6d5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9e7c12f e-con-full elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"9e7c12f\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb557a2 elementor-widget-tablet__width-auto elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"cb557a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Cube<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf4addd e-con-full e-flex e-con e-parent\" data-id=\"bf4addd\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc0e76e elementor-icon-list--layout-inline elementor-align-right aqara-product-lp_nav elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"bc0e76e\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.aqara.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/us\/product\/cube\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Overview<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/us\/product\/cube\/specs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Specs<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><span class=\"active\">FAQ<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/us\/product\/cube\/user-manual\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">User Manual<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/us\/product\/cube\/installation-video\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Installation Video<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-730d129 e-flex e-con-boxed e-con e-parent\" data-id=\"730d129\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69de4bb elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"69de4bb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-262d327 e-con-full e-flex e-con e-parent\" data-id=\"262d327\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3b70f3 elementor-widget elementor-widget-shortcode\" data-id=\"d3b70f3\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"aqara-faq\" class=\"accordion\" ><div class=\"aqara-accordion-section\" ><a class=\"accordion-section-title\" href=\"#accordion-1\">What\u00a0does\u00a0the\u00a0Aqara\u00a0Cube\u00a0do?<\/a><div id=\"accordion-1\" class=\"accordion-section-content\"><p>The Aqara Cube can be operated in 7 ways:<br \/>\r\nFlip 90\u00b0, Flip 180\u00b0, Shake, Rotate, Tap Twice, Push, and Motion detected after a minute. You can set up automations in the Aqara Home app that will allow you to control all of your smart devices. <br \/>\r\nFor example: Shaking to control the night light on the Aqara Hub; Flip 90\u00b0 to turn on\/off the Aqara Smart Plug; Flip 180\u00b0 to control the Aqara Smart Wall Switch.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-2\">What\u00a0if\u00a0I\u00a0could\u00a0not\u00a0connect\u00a0the\u00a0Aqara\u00a0Cube\u00a0to\u00a0the\u00a0app?<\/a><div id=\"accordion-2\" class=\"accordion-section-content\"><p>1. Check to see if the hub's firmware version is up to date.<br \/>\r\n2. Check if the hub is already in the pairing mode.<br \/>\r\n3. Check if the cube is reset successfully, and the LED indicator is blinking as expected.<br \/>\r\n4. Keep the cube as close as possible to the hub and keep trying.<br \/>\r\n5. Try with another child device to see if there is something wrong with the sensor itself.<br \/>\r\n6. Try with another hub and see if there is something wrong with the previous hub.<br \/>\r\n7. Please be aware that we can add no more than 32 child devices to a hub at the same time.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-3\">What\u00a0can\u00a0I\u00a0do\u00a0if\u00a0the\u00a0Aqara\u00a0Cube\u00a0goes\u00a0offline?<\/a><div id=\"accordion-3\" class=\"accordion-section-content\"><p>Possible reasons:<br \/>\r\n1. The accessory is too far away from the hub. Please try to install the accessory closer to the hub.<br \/>\r\n2. Low battery or dead battery. Please replace the battery.<br \/>\r\n3. The accessory is installed on a metal surface and the signal is interfered with. Please avoid metal surfaces.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-4\">Is\u00a0it\u00a0necessary\u00a0to\u00a0distinguish\u00a0the\u00a0direction\u00a0of\u00a0the\u00a0Aqara\u00a0Cube?<\/a><div id=\"accordion-4\" class=\"accordion-section-content\"><p>The Aqara Cube uses a gyroscope sensor and you can operate the designated action in any direction.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-5\">Can\u00a0I\u00a0connect\u00a0the\u00a0Aqara\u00a0Cube\u00a0to\u00a0my\u00a0mobile\u00a0phone\u00a0directly?<\/a><div id=\"accordion-5\" class=\"accordion-section-content\"><p>The Aqara Cube cannot be connected to the mobile phone directly. <br \/>\r\nAn Aqara Hub is required, please connect the Aqara Hub with the mobile phone, and then connect the Aqara Cube to the hub.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-6\">Why\u00a0are\u00a0the\u00a0operating\u00a0actions\u00a0of\u00a0the\u00a0Aqara\u00a0Cube\u00a0not\u00a0sensitive?<\/a><div id=\"accordion-6\" class=\"accordion-section-content\"><p>Please place the Aqara Cube on a flat surface to operate. If you operate it on a soft surface, such as a sofa or pillow, the Aqara Cube might not respond normally.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-7\">What\u00a0is\u00a0the\u00a0maximum\u00a0communication\u00a0distance\u00a0between\u00a0the\u00a0Aqara\u00a0Cube\u00a0and\u00a0the\u00a0Aqara\u00a0Hub?\u00a0<\/a><div id=\"accordion-7\" class=\"accordion-section-content\"><p>The maximum communication distance between the Aqara Cube and the about Hub is about 10 meters(30 ft), including barriers, such as, walls.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-8\">If\u00a0the\u00a0external\u00a0network\u00a0(ie.\u00a0Wi-Fi)\u00a0is\u00a0down,\u00a0will\u00a0the\u00a0Aqara\u00a0Cube\u00a0still\u00a0function?<\/a><div id=\"accordion-8\" class=\"accordion-section-content\"><p>If the external network is down, the app control function for the Aqara Cube will no longer be available.  But the local control automation for the Aqara Cube will not be affected and its connection with other smart devices will function normally.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-9\">How\u00a0to\u00a0identify\u00a0multiple\u00a0Aqara\u00a0Cubes\u00a0bound\u00a0to\u00a0the\u00a0Aqara\u00a0\u00a0Hub?<\/a><div id=\"accordion-9\" class=\"accordion-section-content\"><p>You can rename the Aqara Cubes to distinguish them. After the Aqara Cube connects to the Aqara Hub successfully, you will be given an option to rename it. You can also rename it on the settings page for the Aqara Cube.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-10\">How\u00a0do\u00a0I\u00a0add\u00a0the\u00a0Aqara\u00a0Cube\u00a0with\u00a0the\u00a0app?<\/a><div id=\"accordion-10\" class=\"accordion-section-content\"><p>Please follow the steps below:<br \/>\r\nAqara Home App>Accessory>\"+\">select Aqara Cube>select hub> Open the lid with the metal strip which comes with the package, long press the reset button for 5 seconds until the LED indicator blinks 2 times.(For the first time using, just shake the Aqara Cube hard).<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-11\">Does\u00a0the\u00a0Aqara\u00a0Cube\u00a0support\u00a0HomeKit?<\/a><div id=\"accordion-11\" class=\"accordion-section-content\"><p>No, Apple Home does not have an interface that supports the Aqara Cube control operations, so the Aqara Cube cannot connect to HomeKit. 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