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FAQ

1.Aqara智能窗帘电机（Zigbee开合帘版）所支持的最大负载是多少？

50KG

2.Aqara智能窗帘电机（Zigbee开合帘版）的扭矩是多大？

1.2N·m

3.手动拉窗帘，窗帘不会自动开合。

在app中确认“手动开/关窗帘”功能是否已经开启。

4.如何重置Aqara智能窗帘电机（Zigbee开合帘版）？

请长按重置键5秒，直到蓝灯亮起后松开

5.窗帘运行到半路就停止了。

1、确认窗帘轨道上是否有异物；2、在app中通过“清除行程”命令清除电机的行程后再尝试。

6.停电后是否可以开关窗帘？

这款智能窗帘支持“停电手拉”功能，即停电后可以像普通窗帘一样手动进行窗帘的开合。

7.执行开窗帘操作时，窗帘实际是关闭的；关窗帘操作时，窗帘实际是打开的，此时如何调整成正确方向？

请通过app“设置”中的“窗帘开合方向调正”，将方向调整成正确方向即可。

8.What is the maximum load the Aqara Curtain Controller supports?

50KG

9.How much is the torque of the Aqara Curtain Controller?

1.2N·m

10.When I pull the curtain manually, the curtain can not open or close automatically.

Please make sure that the "Open/close curtain manually" feature is enabled already in the app.

11.How to reset the Aqara Curtain Controller?

Please long-press the reset button for 5 seconds until the blue indicator light goes on and release it.

12.The curtain stopped halfway.

1. Please check if there are obstacles on the curtain track.
2. Clear the motor's route by the “Clear route” command in the app, and then try again.

13.Can the curtain be opened/closed after the Aqara Curtain Controller powers off?

Aqara Curtain Controller supports the " Manual" feature. The curtain can be opened/closed manually after the motor powers off.

14.If the curtain will close when we control the device to open it and vice versa, how could we adjust it to the correct direction?

Please adjust the direction through "Adjust opening/closing direction of curtain" in "Settings" in the app.

Specifications

모델명

ZNCLDJ11LM

제품 크기

70 x 50 x 346mm

전원 방식

AC 전원

무선통신 프로토콜

Zigbee

정격 전압

100-240V ~ 50/60Hz

정격 토크

1.2 Nm

정격 동작 시간

12min

방진방수등급

IP40

최대 하중

50kg