{"id":30805,"date":"2023-05-17T10:02:52","date_gmt":"2023-05-17T02:02:52","guid":{"rendered":"https:\/\/www.aqara.com\/product\/tvoc-air-quality-monitor\/faq\/"},"modified":"2023-06-08T16:06:00","modified_gmt":"2023-06-08T08:06:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.aqara.com\/eu\/product\/tvoc-air-quality-monitor\/faq\/","title":{"rendered":"TVOC Air Quality Monitor FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30805\" class=\"elementor elementor-30805 elementor-24404\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7150cc1 e-con-full e-flex e-con e-parent\" data-id=\"7150cc1\" data-element_type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset_mobile&quot;:40,&quot;sticky_offset&quot;:48,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcfcd93 elementor-nav-menu--stretch product-lp-mobile-cat_menu elementor-hidden-desktop elementor-hidden-tablet elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"bcfcd93\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-angle-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;full_width&quot;:&quot;stretch&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.aqara.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-nav-menu.min.css\">\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-bcfcd93\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4767\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Hubs<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37660\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g3\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G3<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5701\"><a href=\"https:\/\/www.aqara.com\/kr\/product\/camera-hub-g2h-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G2H Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37661\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g2h\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Camera Hub G2H<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37662\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m1s\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M1S<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37663\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m1s-gen-2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M1S Gen 2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37664\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37665\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-home-hub\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Hub<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37666\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">The Aqara Hub E1<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4769\"><a href=\"https:\/\/www.aqara.com\/en\/product\/sensor\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Sensors<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-53905\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-and-window-sensor-p2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Door and Window Sensor P2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-50840\"><a href=\"https:\/\/www.aqara.com\/en\/product\/presence-sensor-fp2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Presence Sensor FP2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37668\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smoke-detector\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smoke Detector<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37670\"><a href=\"https:\/\/www.aqara.com\/en\/product\/motion-sensor-p1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Motion Sensor P1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37671\"><a href=\"https:\/\/www.aqara.com\/en\/product\/tvoc-air-quality-monitor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">TVOC Air Quality Monitor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37672\"><a href=\"https:\/\/www.aqara.com\/en\/product\/vibration-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Vibration Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37673\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-and-window-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Door and Window Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37674\"><a href=\"https:\/\/www.aqara.com\/en\/product\/water-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Water Leak Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37675\"><a href=\"https:\/\/www.aqara.com\/en\/product\/temperature-humidity-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Temperature and Humidity Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37676\"><a href=\"https:\/\/www.aqara.com\/en\/product\/human-motion-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Motion Sensor &#038; Detector<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4764\"><a href=\"https:\/\/www.aqara.com\/en\/product\/controller\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Controllers<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37677\"><a href=\"https:\/\/www.aqara.com\/en\/product\/cube-t1-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Cube T1 Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37680\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-pet-feeder-c1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Pet Feeder C1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37681\"><a href=\"https:\/\/www.aqara.com\/en\/product\/radiator-thermostat-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Radiator Thermostat E1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37682\"><a href=\"https:\/\/www.aqara.com\/en\/product\/wireless-remote-switch-h1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Wireless Remote Switch H1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37685\"><a href=\"https:\/\/www.aqara.com\/en\/product\/single-switch-module-t1-with-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Single Switch Module T1 (With Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37686\"><a href=\"https:\/\/www.aqara.com\/en\/product\/single-switch-module-t1-no-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Single Switch Module T1 (No Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37687\"><a href=\"https:\/\/www.aqara.com\/en\/product\/cube\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Cube Controller<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37688\"><a href=\"https:\/\/www.aqara.com\/en\/product\/wireless-mini-switch\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Wireless Mini Switch<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37690\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-plug-eu\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Plug EU\u00a0<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37691\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-h1-eu-with-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch H1 EU (With Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37692\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-h1-eu-no-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch H1 EU (No Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37693\"><a href=\"https:\/\/www.aqara.com\/en\/product\/roller-shade-driver-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Roller Shade Driver E1<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4763\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Cameras<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37695\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-video-doorbell-g4\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Video Doorbell G4<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37696\"><a href=\"https:\/\/www.aqara.com\/kr\/product\/camera-hub-g2h-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G2H Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37697\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g3\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G3<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37698\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g2h\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Camera Hub G2H<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4766\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-lock\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Door Locks<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4768\"><a href=\"https:\/\/www.aqara.com\/en\/product\/light\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Lighting<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4765\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-controller\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Curtain Controllers<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37704\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-driver-e1-track-version\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Curtain Driver E1 (Track Version)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37705\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-driver-e1-rod-version\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Curtain Driver E1 (Rod Version)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37706\"><a href=\"https:\/\/www.aqara.com\/en\/product\/roller-shade-driver-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Roller Shade Driver E1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37707\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-roller-shade-controller\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Roller Shade Controller<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59a9132 aqara-product_nav-container e-flex e-con-boxed e-con e-parent\" data-id=\"59a9132\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0def31d e-con-full elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"0def31d\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ef312 elementor-widget-tablet__width-auto elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"c5ef312\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">TVOC Air Quality Monitor<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-900402b e-con-full e-flex e-con e-parent\" data-id=\"900402b\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09a9f4c elementor-icon-list--layout-inline elementor-align-right aqara-product-lp_nav elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"09a9f4c\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.aqara.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/eu\/product\/tvoc-air-quality-monitor\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Overview<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/eu\/product\/tvoc-air-quality-monitor\/specs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Specs<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><span class=\"active\">FAQ<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/eu\/product\/tvoc-air-quality-monitor\/user-manual\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">User Manual<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/eu\/product\/tvoc-air-quality-monitor\/installation-video\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Installation Video<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.amazon.co.uk\/dp\/B094R8RBWT?maas=maas_adg_D759CAE8B2597A838B9AED2673BA24AA_afap_abs&#038;ref_=aa_maas\" target=\"_blank\" rel=\"nofollow noopener\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Buy Now<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0961e93 e-flex e-con-boxed e-con e-parent\" data-id=\"0961e93\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58de0b0 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"58de0b0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42300c2 e-con-full e-flex e-con e-parent\" data-id=\"42300c2\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20ee17d elementor-widget elementor-widget-shortcode\" data-id=\"20ee17d\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"aqara-faq\" class=\"accordion\" ><div class=\"aqara-accordion-section\" ><a class=\"accordion-section-title\" href=\"#accordion-1\">How to make sure that the sensor is connected with the hub?<\/a><div id=\"accordion-1\" class=\"accordion-section-content\"><p>Press the reset button of the Motion Sensor. If the hub sounds the voice prompt  \"Connection is normal\" or \"beep\", it means that the communication between the sensor and the hub is normal; if there is no voice prompt, please try to connect the sensor to the hub again; if there is still no voice prompt, the battery of the sensor may be dead, and please replace the battery and try again.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-2\">What causes the sensor connection error? How should I connect again?<\/a><div id=\"accordion-2\" class=\"accordion-section-content\"><p>1. The device may be too far away from the hub. Please move the sensor closer to the hub and add the device again.<br \/>\r\n2. Make sure the hub has connected to the network.\"<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-3\">What are the possible reasons why the sensor gets frequently offline?<\/a><div id=\"accordion-3\" class=\"accordion-section-content\"><p>1. The device is too far away from the hub;<br \/>\r\n2. The battery is low or dead;<br \/>\r\n3. The sensor is installed on a metal surface and the signal is disturbed.\"<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-4\">How to reset the sensor? Under what circumstance?<\/a><div id=\"accordion-4\" class=\"accordion-section-content\"><p>Long press the reset button of the device for 5 seconds, the indicator light flashes 3 times, and then the factory settings are restored.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-5\">Why does the TVOC value not be displayed for a period of time after start-up, network connection or battery replacement?<\/a><div id=\"accordion-5\" class=\"accordion-section-content\"><p>At the moment, the sensor is being initialized, and the value is temporarily not displayed until the data is stable and reliable. This period of time lasts about one to two minutes.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-6\">Why does the screen display update slowly?<\/a><div id=\"accordion-6\" class=\"accordion-section-content\"><p>To reduce power consumption, the display will update only when the data changes.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-7\">How to switch the interface?<\/a><div id=\"accordion-7\" class=\"accordion-section-content\"><p>Double clicking the button can switch the interface.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-8\">Can it work normally below 0 \u2103?<\/a><div id=\"accordion-8\" class=\"accordion-section-content\"><p>When the temperature is lower than 0 \u2103, the screen display may not work well. When the temperature is higher than -20 \u2103, the data can be collected and reported normally.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-9\">Why does the screen flicker sometimes?<\/a><div id=\"accordion-9\" class=\"accordion-section-content\"><p>This is determined by the characteristics of the e-ink screen, and the screen flickering may occur several times when it is refreshed, which is normal.<\/p><\/div><\/div><\/div><script src=\"https:\/\/code.jquery.com\/jquery-3.6.4.min.js\" integrity=\"sha256-oP6HI9z1XaZNBrJURtCoUT5SUnxFr8s3BzRl+cbzUq8=\" crossorigin=\"anonymous\"><\/script>\n\t\t\t<script>\n\t\t\t$(document).ready(function(){\n\t\t\t\t$(\".accordion-section-title\").click(function(e){\n\t\t\t\t\tvar currentAttrvalue = $(this).attr(\"href\");\n\t\t\t\t\tif($(e.target).is(\".active\")){\n\t\t\t\t\t\t$(this).removeClass(\"active\");\n\t\t\t\t\t\t$(\".accordion-section-content:visible\").slideUp(300);\n\t\t\t\t\t} else 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