{"id":63815,"date":"2023-09-25T19:38:39","date_gmt":"2023-09-25T11:38:39","guid":{"rendered":"https:\/\/www.aqara.com\/?page_id=63815"},"modified":"2023-09-25T19:57:49","modified_gmt":"2023-09-25T11:57:49","slug":"smart-lock-d200i-faq","status":"publish","type":"page","link":"https:\/\/www.aqara.com\/en\/product\/smart-lock-d200i\/smart-lock-d200i-faq\/","title":{"rendered":"Smart Lock D200i FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"63815\" class=\"elementor elementor-63815\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5736f29 e-con-full e-flex e-con e-parent\" data-id=\"5736f29\" data-element_type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset_mobile&quot;:40,&quot;sticky_offset&quot;:48,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f4a1a8 elementor-nav-menu--stretch product-lp-mobile-cat_menu elementor-hidden-desktop elementor-hidden-tablet elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"9f4a1a8\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-angle-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;full_width&quot;:&quot;stretch&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.aqara.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-nav-menu.min.css\">\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-9f4a1a8\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4767\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Hubs<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37660\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g3\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G3<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5701\"><a href=\"https:\/\/www.aqara.com\/kr\/product\/camera-hub-g2h-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G2H Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37661\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g2h\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G2H<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37662\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m1s\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M1S<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37663\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m1s-gen-2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M1S Gen 2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37664\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-m2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub M2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37665\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-home-hub\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Hub<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37666\"><a href=\"https:\/\/www.aqara.com\/en\/product\/hub-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Hub E1<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4769\"><a href=\"https:\/\/www.aqara.com\/en\/product\/sensor\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Sensors<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-53905\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-and-window-sensor-p2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Door and Window Sensor P2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-50840\"><a href=\"https:\/\/www.aqara.com\/en\/product\/presence-sensor-fp2\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Presence Sensor FP2<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37668\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smoke-detector\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smoke Detector<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37669\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-gas-detector\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Gas Detector<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37670\"><a href=\"https:\/\/www.aqara.com\/en\/product\/motion-sensor-p1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Motion Sensor P1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37671\"><a href=\"https:\/\/www.aqara.com\/en\/product\/tvoc-air-quality-monitor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">TVOC Air Quality Monitor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37672\"><a href=\"https:\/\/www.aqara.com\/en\/product\/vibration-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Vibration Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37673\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-and-window-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Door and Window Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37674\"><a href=\"https:\/\/www.aqara.com\/en\/product\/water-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Water Leak Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37675\"><a href=\"https:\/\/www.aqara.com\/en\/product\/temperature-humidity-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Temperature and Humidity Sensor<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37676\"><a href=\"https:\/\/www.aqara.com\/en\/product\/human-motion-sensor\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Motion Sensor &#038; Detector<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4764\"><a href=\"https:\/\/www.aqara.com\/en\/product\/controller\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Home Controllers<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37677\"><a href=\"https:\/\/www.aqara.com\/en\/product\/cube-t1-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Cube T1 Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37678\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-h1-triple-rocker-with-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch H1 Triple Rocker (With Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37679\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-h1-triple-rocker-no-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch H1 Triple Rocker (No Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37680\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-pet-feeder-c1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Pet Feeder C1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37681\"><a href=\"https:\/\/www.aqara.com\/en\/product\/radiator-thermostat-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Radiator Thermostat E1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37682\"><a href=\"https:\/\/www.aqara.com\/en\/product\/wireless-remote-switch-h1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Wireless Remote Switch H1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37683\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-no-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch No Neutral<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37684\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-with-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch With Neutral<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37685\"><a href=\"https:\/\/www.aqara.com\/en\/product\/single-switch-module-t1-with-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Single Switch Module T1 (With Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37686\"><a href=\"https:\/\/www.aqara.com\/en\/product\/single-switch-module-t1-no-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Single Switch Module T1 (No Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37687\"><a href=\"https:\/\/www.aqara.com\/en\/product\/cube\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Cube<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37688\"><a href=\"https:\/\/www.aqara.com\/en\/product\/wireless-mini-switch\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Aqara Wireless Mini Switch<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37694\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-plug\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Plug (US Version)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37690\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-plug-eu\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Plug EU\u00a0<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37691\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-h1-eu-with-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch H1 EU (With Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37692\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-wall-switch-h1-eu-no-neutral\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Wall Switch H1 EU (No Neutral)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37693\"><a href=\"https:\/\/www.aqara.com\/en\/product\/roller-shade-driver-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Roller Shade Driver E1<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4763\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Cameras<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37695\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-video-doorbell-g4\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Video Doorbell G4<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37696\"><a href=\"https:\/\/www.aqara.com\/kr\/product\/camera-hub-g2h-pro\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G2H Pro<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37697\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g3\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G3<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37698\"><a href=\"https:\/\/www.aqara.com\/en\/product\/camera-hub-g2h\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Camera Hub G2H<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4766\"><a href=\"https:\/\/www.aqara.com\/en\/product\/door-lock\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Door Locks<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37699\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-d100-zigbee\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Door Lock D100 Zigbee<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37700\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-a100-zigbee\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Door Lock A100 Zigbee<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37701\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-n100-zigbee\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Door Lock N100 Zigbee<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4768\"><a href=\"https:\/\/www.aqara.com\/en\/product\/light\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Lighting<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37702\"><a href=\"https:\/\/www.aqara.com\/en\/product\/led-bulb-t1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">LED Bulb T1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37703\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-light-bulb\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">LED Light Bulb (Tunable White)<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4765\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-controller\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Smart Curtain Controllers<span role=\"application\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" ><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37704\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-driver-e1-track-version\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Curtain Driver E1 (Track Version)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37705\"><a href=\"https:\/\/www.aqara.com\/en\/product\/curtain-driver-e1-rod-version\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Curtain Driver E1 (Rod Version)<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37706\"><a href=\"https:\/\/www.aqara.com\/en\/product\/roller-shade-driver-e1\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Roller Shade Driver E1<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-37707\"><a href=\"https:\/\/www.aqara.com\/en\/product\/smart-roller-shade-controller\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Smart Roller Shade Controller<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71a5757 aqara-product_nav-container e-flex e-con-boxed e-con e-parent\" data-id=\"71a5757\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8b58c0c e-con-full elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"8b58c0c\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d3d48e elementor-widget-tablet__width-auto elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"8d3d48e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Smart Lock D200i<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94c2772 e-con-full e-flex e-con e-parent\" data-id=\"94c2772\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b35ad6 elementor-icon-list--layout-inline elementor-align-right aqara-product-lp_nav elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6b35ad6\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.aqara.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/smart-lock-d200i\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Overview<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/smart-lock-d200i\/smart-lock-d200i-specs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Specs<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><span class=\"active\">FAQ<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/smart-lock-d200i\/smart-lock-d200i-user-manual\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">User Manual<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/smart-lock-d200i\/smart-lock-d200i-installation-video\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Installation Video<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Buy Now<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f7e526 e-flex e-con-boxed e-con e-parent\" data-id=\"5f7e526\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f8ae1d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"3f8ae1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1da9d6f e-con-full e-flex e-con e-parent\" data-id=\"1da9d6f\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bfb9f5 elementor-widget elementor-widget-shortcode\" data-id=\"8bfb9f5\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"aqara-faq\" class=\"accordion\" ><div class=\"aqara-accordion-section\" ><a class=\"accordion-section-title\" href=\"#accordion-1\">What are the standard features of the Smart Lock D200i?<\/a><div id=\"accordion-1\" class=\"accordion-section-content\"><p>The standard features of the Smart Lock D200i include:<br \/>\r\nFront panel, rear panel, lock body, mechanical lock cylinder, emergency key \u00d7 2, strike plate, accessory kit, lithium battery \u00d7 2, installation opening diagram, and the User Manual<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-2\">What is the material of the Smart Lock D200i?<\/a><div id=\"accordion-2\" class=\"accordion-section-content\"><p>The touch panel of the Smart Lock D200i is made of IML, which has good transparency; the rest is made of aluminum alloy with high hardness;<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-3\">What kind of lock body is used in Smart Lock D200i?<\/a><div id=\"accordion-3\" class=\"accordion-section-content\"><p>The Smart Lock D200i uses an electronic lock body with detection switches on both spring bolts to detect their status.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-4\">What kind of lock cylinder is used in Smart Lock D200i?<\/a><div id=\"accordion-4\" class=\"accordion-section-content\"><p>A: The Smart Lock D200i uses a true insert core and Class C mechanical lock cylinder.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-5\">What are the advantages of real insert cores over fake insert cores?<\/a><div id=\"accordion-5\" class=\"accordion-section-content\"><p>The lock cylinder of the real insert core is embedded inside the lock body, compared to the false insert core, its structural design is more complex. Even if the front panel is damaged or disassembled, a mechanical key is still required to open it, which improves the security of the door lock.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-6\">How to manage the Smart Lock D200i locally through the physical button on the door lock?<\/a><div id=\"accordion-6\" class=\"accordion-section-content\"><p>Firstly, add a door lock through the Aqara Home app and enter the door lock admin's password and face according to the prompts.<br \/>\r\nPress the \"Set\" button below the battery compartment on the rear panel of the door lock to verify the admin password and then enter the management mode. Complete the corresponding settings according to the voice prompts of the door lock.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-7\">How to reset the Smart Lock D200i?<\/a><div id=\"accordion-7\" class=\"accordion-section-content\"><p>Open the battery cover behind the door lock; Press and hold the Reset button below the battery compartment for more than 3 s; Follow the prompts to verify the admin identity and then the door lock can be reset.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-8\">Can the Smart Lock D200i detect the status of the door?<\/a><div id=\"accordion-8\" class=\"accordion-section-content\"><p>With full spring bolt status detection, the Smart Lock D200i is able to determine the various states of the door lock. The Aqara Home app can display all door lock error states, including doors unlatched, doors unclosed, and spring bolts that are not fully extended\/retracted.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-9\">Which types of doors is the Smart Lock D200i suitable for?<\/a><div id=\"accordion-9\" class=\"accordion-section-content\"><p>The lock cylinder of Smart Lock D200i is suitable for most wooden doors, metal doors, steel and wooden doors with a thickness ranging from 40 mm to 80 mm on the market. If your door thickness is 120 mm, please ask your local dealer for a longer lock cylinder.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-10\">Does the Smart Lock D200i distinguish the direction of the door opening?<\/a><div id=\"accordion-10\" class=\"accordion-section-content\"><p>No, it cannot distinguish. The Smart Lock D200i supports left outward opening, right outward opening, left inner opening, and right inner opening.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-11\">Does the Smart Lock D200i support an overlord lock body?<\/a><div id=\"accordion-11\" class=\"accordion-section-content\"><p>No, the Smart Lock D200i does not support overlord lock body at present. But it can be modified with the overlord lock body face plate on the basis of the standard lock body.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-12\">Does the Smart Lock D200i support \"heaven and earth hooks\"?<\/a><div id=\"accordion-12\" class=\"accordion-section-content\"><p>No. The original \"heaven and earth hooks\" on the door need to be removed if using this product.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-13\">Is the Smart Lock D200i waterproof and can it be used outdoors?<\/a><div id=\"accordion-13\" class=\"accordion-section-content\"><p>No. The Smart Lock D200i is not waterproof. It supports indoor use only.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-14\">What is the normal operating temperature and humidity range of the Smart Lock D200i?<\/a><div id=\"accordion-14\" class=\"accordion-section-content\"><p>The normal operating temperature is -10\u00b0C ~ 55\u00b0C and humidity is 0 ~ 93% RH. If the temperature and humidity exceed the above range, the normal use of the door lock may be affected.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-15\">How to power the Smart Lock D200i?<\/a><div id=\"accordion-15\" class=\"accordion-section-content\"><p>The Smart Lock D200i is powered by a 5000 mAh lithium battery, and there are 2 lithium batteries as standard features.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-16\">What is the power endurance time of the Smart Lock D200i?<\/a><div id=\"accordion-16\" class=\"accordion-section-content\"><p>Theoretically, the endurance time of the door lock is 4 months, and the actual time varies with the number of times in and out of the door, please be subject to the actual situation; *The endurance time is calculated by Lumi Lab in the original lithium battery, based on the power consumption model of 15 times\/day in-out of the door (including 15 times face recognition). The endurance time is for reference only;<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-17\">How often is it most appropriate to charge the lithium battery of the Smart Lock D200i?<\/a><div id=\"accordion-17\" class=\"accordion-section-content\"><p>When the power is lower than 20%, the door lock will make a tip sound and send an alarm to the app. It is recommended that you charge it in time after receiving the reminder.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-18\">What should we do when the Smart Lock D200i runs out of battery?<\/a><div id=\"accordion-18\" class=\"accordion-section-content\"><p>\u2460 Unlock it with the emergency key outside the door.<br \/>\r\n\u2461 Supply power through the TYPE-C emergency power supply interface located at the bottom of the outer panel of the door lock outside the door.<br \/>\r\n\u2462 Remove the lithium battery and charge it using the TYPE-C charging wire inside the door.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-19\">Will the Smart Lock D200i be opened by Tesla Coil?<\/a><div id=\"accordion-19\" class=\"accordion-section-content\"><p>Smart Lock D200i is fully designed for electromagnetic interference protection and has passed the severe electromagnetic compatibility test, so it cannot be opened by Tesla Coil.<br \/>\r\n*Tesla Coil is an ultra-high voltage discharge device, whose electromagnetic induction may damage precision electronics in a certain radius, but will not affect the normal operation of the Aqara door lock.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-20\">What unlocking methods does the Smart Lock D200i support?<\/a><div id=\"accordion-20\" class=\"accordion-section-content\"><p>Smart Lock D200i supports 9 unlocking methods:<br \/>\r\n<br \/>\r\nFace<br \/>\r\nPassword (normal password, one-time password, periodic password)<br \/>\r\nHomeKit \/ Siri (Bluetooth, Remote, and Apple Home Key)<br \/>\r\nAqara Home (Bluetooth and Remote)<br \/>\r\nNFC<br \/>\r\nMechanical Keys<br \/>\r\n<br \/>\r\n*Aqara Home and HomeKit support Bluetooth proximity unlocking.<br \/>\r\n*Aqara Home and HomeKit support remote unlocking, but require the appropriate hub in the home.<br \/>\r\n*It supports Siri control, but requires an Apple Home Hub in the home.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-21\">What should we do if the keyboard (password input area) of the Smart Lock D200i is locked due to continuous authentication being false?<\/a><div id=\"accordion-21\" class=\"accordion-section-content\"><p>The door lock keyboard will lock for 3 min due to consecutive password\/face\/NFC authentication false. Within 3 min, it can be unlocked by direct control via a mobile app (Aqara Home\/HomeKit) and a mechanical key. After 3 min, the authentication function of the door lock keyboard is restored.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-22\">Under what circumstances does the Smart Lock D200i require an emergency key?<\/a><div id=\"accordion-22\" class=\"accordion-section-content\"><p>Use an emergency key to unlock the door when you encounter an emergency situation in case you cannot open the door normally by other means (face\/password\/phone app\/NFC). It is recommended to keep the emergency key as a spare in your car or office.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-23\">How many sets of passwords can be entered into the Smart Lock D200i at most?<\/a><div id=\"accordion-23\" class=\"accordion-section-content\"><p>Up to 75 sets can be set at the same time, including 50 sets of normal passwords and 25 sets of scheduled passwords.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-24\">How many digits of the password does the Smart Lock D200i support? Does it support dummy passwords?<\/a><div id=\"accordion-24\" class=\"accordion-section-content\"><p>\u2460It supports passwords with 6 to 10 digits.<br \/>\r\n\u2461It supports up to a 20-digit dummy password (dummy password: the total digits are within 20, which contains 6-10 digits of unlocking password).<br \/>\r\n*The dummy password is used to add any number before or after entering the unlock password to prevent you from being spied on by intruders while entering the password.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-25\">Does the Aqara Face Recognition Smart Door Lock D200 support one-time passwords?<\/a><div id=\"accordion-25\" class=\"accordion-section-content\"><p>Yes, it does. The Aqara Home app allows you to generate a one-time password for temporary use.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-26\">Does Smart Lock D200i require a hub for a one-time password?<\/a><div id=\"accordion-26\" class=\"accordion-section-content\"><p>One-time passwords can be generated remotely without the need for a hub, and the passwords take effect immediately after they are generated.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-27\">Does the Smart Lock D200i support scheduled passwords?<\/a><div id=\"accordion-27\" class=\"accordion-section-content\"><p>Yes, it does. The periodic password can be set for a specified time period (e.g., 10 AM ~ 2 PM) and a specified period (e.g., every Monday) through the Aqara Home app by connecting the door lock by Bluetooth or remotely (remote connection requires hub support), and such passwords can only open the door lock during the specified time period.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-28\">Does the Smart Lock D200i have an anti-test password function?<\/a><div id=\"accordion-28\" class=\"accordion-section-content\"><p>Yes, it does. When any unlocking methods (including face, password, or NFC) are incorrect 5 times in a row, the door lock will sound and light an alarm, lock the face authentication function, and push an alarm message to the Aqara Home app.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-29\">How many faces can be recorded for the Smart Lock D200i at most?<\/a><div id=\"accordion-29\" class=\"accordion-section-content\"><p>The Smart Lock D200i can record up to 50 faces.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-30\">How to record a face for the Smart Lock D200i?<\/a><div id=\"accordion-30\" class=\"accordion-section-content\"><p>After the Aqara Home app is installed on your phone to add the door lock and connect successfully, add the face according to the app's operation prompt.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-31\">What should we do if the Aqara Face Recognition Smart Door Lock D200 prompts an unsuccess when recording a face?<\/a><div id=\"accordion-31\" class=\"accordion-section-content\"><p>\u2460 Make sure to keep your face uncovered when recording faces, such as removing hats, masks, etc.<br \/>\r\n\u2461Adjust the position of the face during the record according to the voice prompt of the door lock.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-32\">Can the Smart Lock D200i be opened by a human attack?<\/a><div id=\"accordion-32\" class=\"accordion-section-content\"><p>The face recognition of Smart Lock D200i has passed the BCTC security certification of financial payment level, and photos, videos, masks, etc. cannot break its face recognition. Please feel free to use it.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-33\">Can children and the elderly use face recognition to unlock the door?<\/a><div id=\"accordion-33\" class=\"accordion-section-content\"><p>Yes, but at present, the height area identifiable of face recognition is 1.3 ~ 2.0 m, users below 1.3 m or above 2 m cannot be effectively recorded and identified because they are beyond the recognition range, so it is recommended to use other locking methods.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-34\">Under what circumstances is face recognition prone to authentication failure?<\/a><div id=\"accordion-34\" class=\"accordion-section-content\"><p>The face acquired during 3D face recognition (under authentication) requires a high degree of similarity to the face information stored in the door lock (already stored), therefore, if the user has bangs or five features (e.g. eyebrows) obscured such as with a hat, the recognition will fail. Take off hats, masks and other decorations that block facial features when recognizing. If it is really inconvenient to remove, it is recommended to use fingerprints, passwords and other unlocking methods to unlock the door.<br \/>\r\nIf there are bangs, it is recommended to add new admin users to record the face information with and without bangs respectively for easy identification.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-35\">Why is face recognition successful in some cases of wearing sunglasses?<\/a><div id=\"accordion-35\" class=\"accordion-section-content\"><p>The scatter projector used for 3D structured light face recognition is composed of invisible 940 nm infrared light, which can transmit through some sunglasses, therefore some sunglasses are equivalent to transparent lenses for door locks and face recognition can be successful.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-36\">Why does family members' face recognition fail occasionally?<\/a><div id=\"accordion-36\" class=\"accordion-section-content\"><p>Face recognition will fail when the face recognition module is obscured;<br \/>\r\nRecognition will not be possible if the face is less than 30 cm from the door lock;<br \/>\r\nToo tall (more than 2 m), short (less than 1.3 m) and too close to the door lock less than half a meter, face recognition will fail. Then you can slightly back up a little to carry out face recognition again.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-37\">Why does face recognition not start when I go home?<\/a><div id=\"accordion-37\" class=\"accordion-section-content\"><p>By default, the ultrasonic motion sensor will hibernate for 15 s when the door is closed, and opened and the last face recognition fails, and the face recognition function can be actively awakened by touching the keyboard.<br \/>\r\n(Hibernation time can be set on the App, and the default is 15 s, the minimum can be set to 0 s, that is, to turn off the hibernation function of the motion sensor)<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-38\">What if the door lock opens automatically every time I turn around after leaving the house?<\/a><div id=\"accordion-38\" class=\"accordion-section-content\"><p>As the face recognition hibernation of Smart Lock D200i can be adjustable (0 s, 5 s, 10 s, 15 s, 30 s), when the hibernation length is set too low, it is easy to produce such a false trigger, the trigger time of face recognition can be adjusted according to the following path:<br \/>\r\nAqara Home app - go to \"door lock\" - top right corner ----- face unlock - set hibernation time to 30 s - done<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-39\">How long will the Smart Lock D200i automatically lock after the face lock recognition and no door opening action?<\/a><div id=\"accordion-39\" class=\"accordion-section-content\"><p>In the absence of door opening action, it will automatically lock after 7 s.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-40\">Does the Smart Lock D200i support double authentication?<\/a><div id=\"accordion-40\" class=\"accordion-section-content\"><p>Smart Lock D200i does not support double authentication<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-41\">How to avoid pinching hands by the door?<\/a><div id=\"accordion-41\" class=\"accordion-section-content\"><p>This product is a sliding lock, so the handle does not distinguish between left and right. To prevent pinching, users need to hold the side away from the door frame when opening the door (left hand for the left door, right hand for the right door, or hold the upper part of the handle), and there are prompts on the top of the handle protection film to prevent pinching.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-42\">What are the locking methods of the Smart Lock D200i?<\/a><div id=\"accordion-42\" class=\"accordion-section-content\"><p>After closing the door, the Smart Lock D200i will lock automatically.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-43\">What is the anti-trailing function of the Smart Lock D200i?<\/a><div id=\"accordion-43\" class=\"accordion-section-content\"><p>For many traditional electronic locks of other brands, after unlocking the closed door, it generally takes 5 to 10 s before the latch bolt will re-lock, during which the intruder can open the door again by pressing down on the handle, there is a security risk. The system of Smart Lock D200i automatically locks the door as soon as it is detected as closed, preventing intruders from pushing\/pulling the door to unlock it again as well as trailing.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-44\">What types of wireless connection protocols does the Smart Lock D200i support?<\/a><div id=\"accordion-44\" class=\"accordion-section-content\"><p>It supports Bluetooth 5.1 and ZigBee.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-45\">Why does the Smart Lock D200i use Bluetooth 5.1?<\/a><div id=\"accordion-45\" class=\"accordion-section-content\"><p>Bluetooth 5.1 protocol helps to improve the speed of Bluetooth connection, enhance the stability of the connection, and consume less power.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-46\">Does the Smart Lock D200i support connect multiple phones at the same time?<\/a><div id=\"accordion-46\" class=\"accordion-section-content\"><p>Bluetooth usually connects in a one-to-one way, so the Smart Lock D200i only supports connecting one phone at a time.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-47\">How does the Smart Lock D200i achieve Bluetooth (proximity) unlocking through the mobile app?<\/a><div id=\"accordion-47\" class=\"accordion-section-content\"><p>\u2460 Download the Aqara Home app on your phone, after you add the door lock successfully, go to the home page of the door lock and press the unlock icon to unlock the door.<br \/>\r\n\u2461 After you successfully add a door lock through the Aqara Home app, you can also add a door lock and unlock it with Bluetooth in the HomeKit app.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-48\">Does Smart Lock D200i support mobile app remote unlocking?<\/a><div id=\"accordion-48\" class=\"accordion-section-content\"><p>Yes.<br \/>\r\n\u2460 Aqara Home app: Unlock the door remotely by clicking the button in the app. It is required for the door lock to stay connected to the Aqara series hub in your home.<br \/>\r\n\u2461 HomeKit app: Remote unlocking by clicking the button in the app or Siri voice control. It is required for the door lock to stay connected to the Apple Home Hub (HomePod\/iPad\/Apple TV) in your home.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-49\">Can the Smart Lock D200i be unlocked by voice operation?<\/a><div id=\"accordion-49\" class=\"accordion-section-content\"><p>Yes.<br \/>\r\n\u2460 Aqara Home app: does not support voice operation to open the lock.<br \/>\r\n\u2461 HomeKit app: supports Siri operation to open the lock. In proximity, it requires Apple devices to turn on Bluetooth and the Internet; in remote, it requires Apple devices to connect to the Internet, door locks, and Apple Home Hub (HomePod\/iPad\/Apple TV) at home.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-50\">Under what circumstances will the Smart Lock D200i provide an alarm?<\/a><div id=\"accordion-50\" class=\"accordion-section-content\"><p>The Smart Lock D200i will trigger mobile and local alarms when: door unlatched (settable), door left open (settable), door lock pried, low battery, abnormal door lock, multiple authentication failures, indoor\/mechanical key opening in leaving-home mode.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-51\">What is the administrator account of Smart Lock D200i and how to set it?<\/a><div id=\"accordion-51\" class=\"accordion-section-content\"><p>The account set by the Aqara Home app when adding a door lock for the first time defaults to the administrator account, and the administrator can access the local settings.<br \/>\r\nAdditional administrator accounts can be added by adding accounts to the door lock in the Aqara Home app<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-52\">What other types of account access does the the Smart Lock D200i have?<\/a><div id=\"accordion-52\" class=\"accordion-section-content\"><p>In the Aqara Home app, there are general users in addition to administrators. Access for general users is only supported for daily unlocking functions.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-53\">What are the restrictions on the number and type of accounts set for the Smart Lock D200i?<\/a><div id=\"accordion-53\" class=\"accordion-section-content\"><p>Up to 50 accounts are supported: Up to 50 administrator accounts, or 49 general user accounts and 1 administrator account.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-54\">How to add Apple Home Key?<\/a><div id=\"accordion-54\" class=\"accordion-section-content\"><p>Firstly, iPhone iOS 15 and above or Apple Watch OS 8 and above is required for your device. After adding the Smart Lock D200i to the HomeKit app (Apple's home app), the Apple Home Key virtual access card will be created automatically in Apple Wallet; if you are also using an Apple Watch, the access card will be created in the Watch's Wallet app.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-55\">How to use Apple Home Key?<\/a><div id=\"accordion-55\" class=\"accordion-section-content\"><p>Apple Home Key is a virtual access card based on Apple's NFC technology and supports both standard and express modes.<br \/>\r\nStandard mode: Open Apple Wallet, select the access card, and bring your iPhone\/Watch close to the NFC recognition area of the Smartphone lock to complete the recognition and unlocking.<br \/>\r\nQuick Mode: The HomeKit app proactively prompts users to indicate whether they need to set their access cards for quick use. Users can activate Quick Mode after verifying their Face ID or password. In this mode, the user does not need to unlock the iPhone\/Watch, and can unlock the device directly by placing it near the NFC recognition area of the smart lock.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-56\">How to share Apple Home Key?<\/a><div id=\"accordion-56\" class=\"accordion-section-content\"><p>Users can invite other Apple users to join their families. After the invitee joins, an access card will be automatically created in the invitee's wallet.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-57\">What devices and conditions support the \"Unlock via Automation\" function of the door lock?<\/a><div id=\"accordion-57\" class=\"accordion-section-content\"><p>Devices such as Cube T1 Pro and Zigbee 3.0 wireless switches (e.g., Wireless Mini Switch E1, Wireless Mini Switch T1, Wireless Remote Switch H1) support the Unlock Trigger function. 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