{"id":11363,"date":"2023-04-26T15:08:56","date_gmt":"2023-04-26T07:08:56","guid":{"rendered":"https:\/\/www.aqara.com\/?page_id=11363"},"modified":"2023-07-24T10:16:50","modified_gmt":"2023-07-24T02:16:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-d100-zigbee\/faq\/","title":{"rendered":"Smart Door Lock D100 Zigbee FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11363\" class=\"elementor elementor-11363\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-563238b led-t1-header e-flex e-con-boxed e-con e-parent\" data-id=\"563238b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:48,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0661767 e-con-full elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"0661767\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e118556 elementor-widget elementor-widget-heading\" data-id=\"e118556\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Smart Door Lock D100 Zigbee\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d0d53b e-con-full e-flex e-con e-parent\" data-id=\"3d0d53b\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a7ef2d elementor-icon-list--layout-inline elementor-align-right elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5a7ef2d\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.aqara.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-d100-zigbee\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Overview<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-d100-zigbee\/specs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Specs<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-d100-zigbee\/faq\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><span class=\"active-tab\">FAQ<\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-d100-zigbee\/user-manual\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">User Manual<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-d100-zigbee\/installation-video\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Installation Video<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6863cc4 e-flex e-con-boxed e-con e-parent\" data-id=\"6863cc4\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fd0fb0 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"7fd0fb0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5e6d22 e-con-full e-flex e-con e-parent\" data-id=\"f5e6d22\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-238a64e align-at-right aqara-products_faq elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-uael-faq\" data-id=\"238a64e\" data-element_type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\t<div id='uael-faq-wrapper-372' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-7c7a15e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-7c7a15e uael-question-span\" tabindex=\"0\" id=\"uael-faq-1\"> 1.What does the package for the Aqara Smart Door Lock D100 contain?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: A standard package for the Aqara Smart Door Lock D100 includes:\nOuter Panel \u00d7 1, Inner Panel \u00d7 1, Automatic Lock Body \u00d7 1, Mechanical Lock Cylinder \u00d7 1, Emergency Key \u00d7 2, NFC card \u00d7 2, Strike Plate \u00d7 1, Accessory Package \u00d7 1, Lithium Battery \u00d7 1, USB-A to USB-C Charging Cable \u00d7 1, Inner Finger Protection Cover \u00d7 1, Outer Finger Protection Cover \u00d7 1, Installation Diagram \u00d7 1, User Manual \u00d7 1<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-dd74112\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-dd74112 uael-question-span\" tabindex=\"0\" id=\"uael-faq-2\">2.What materials are the Aqara Smart Door Lock D100 made from?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The touch panel is made of IML, providing superior transparency. The rest is made of frosted aluminum alloy, providing increased hardness. The fingerprint identification module is covered by glass, providing effective protection from scratches and residue.<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-088fa36\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-088fa36 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3\">3. What kind of lock body does the Aqara Smart Door Lock D100 use? <\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 is equipped with an automatic lock body.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-aba8857\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-aba8857 uael-question-span\" tabindex=\"0\" id=\"uael-faq-4\">4. What kind of lock cylinder does the Aqara Smart Door Lock D100 use?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 is equipped with a true-insert and Class-C mechanical lock cylinder.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-535ab14\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-535ab14 uael-question-span\" tabindex=\"0\" id=\"uael-faq-5\">5. What are the advantages of a true-insert over false-insert?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: A true-insert, with its lock cylinder embedded into the lock body, has a more complex structure than a false-insert: a mechanical key is required to open the lock when the front panel is damaged\/removed, which is more secure because flase-insert can be opened without a mechanical key when the front panel is damaged\/removed.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-cd8ed58\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-cd8ed58 uael-question-span\" tabindex=\"0\" id=\"uael-faq-6\">6. How do I use the mechanical buttons on the back panel to control the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: First, you need to add the door lock to the Aqara Home app, set an admin fingerprint\/password for the lock following the prompts.<span style=\"display: block;\">Second, press the setup button on the battery compartment on the rear panel and verify the admin fingerprint\/password to enter setup mode.<\/span><span style=\"display: block;\">\nThird, continue settings according to the voice prompts.<\/span><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-1d0d470\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-1d0d470 uael-question-span\" tabindex=\"0\" id=\"uael-faq-7\">7. How do I reset the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Open the rear battery compartment cover at the rear of the lock; press and hold the reset key under the battery compartment for over 5 seconds; follow voice prompts and the lock will be reset after admin permissions are verified.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-31eba5c\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-31eba5c uael-question-span\" tabindex=\"0\" id=\"uael-faq-8\">8. Is the Aqara Smart Door Lock D100 aware of my door's closing and locking state?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 provides detection to all spring bolts, which together help determine the door's closing and locking state. The Aqara Home app displays all possible states of your door, including:\n<span style=\"display: block;\">open<\/span>\n<span style=\"display: block;\">closed but unlatched<\/span>\n<span style=\"display: block;\">latched and locked<\/span>\n\n\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-a3586bc\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-a3586bc uael-question-span\" tabindex=\"0\" id=\"uael-faq-9\">9. What types of doors are the Aqara Smart Door Lock D100 compatible with?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The lock cylinder of the Aqara Smart Door Lock D100 is compatible with most wooden, metal and armored doors on the market, whose thickness is between 40mm and 80mm. For doors with a thickness of 80mm-120mm, please contact the local dealer for a longer lock cylinder.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-59c08b4\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-59c08b4 uael-question-span\" tabindex=\"0\" id=\"uael-faq-10\">10. Is the Aqara Smart Door Lock D100 limited to specific door-opening directions?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: No. The Aqara Smart Door Lock D100 supports all door-opening directions, including left\/right and inward\/outward.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-616e6f3\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-616e6f3 uael-question-span\" tabindex=\"0\" id=\"uael-faq-11\">11. Does the Aqara Smart Door Lock D100 support a heavy-duty mortise (overlord) lock body?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: No. However, the standard lock body can be modified with a specific strike plate to accommodate a heavy-duty mortise (overlord) lock body.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-3d81e2b\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-3d81e2b uael-question-span\" tabindex=\"0\" id=\"uael-faq-12\">12. Does the Aqara the Smart Door Lock D100 support a \"top-and-button hook\"?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: No. To install Aqara Smart Door Lock D100, the original top-and-button hook on the door should be removed.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-80dd401\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-80dd401 uael-question-span\" tabindex=\"0\" id=\"uael-faq-13\">13.Q: Is the Aqara Smart Door Lock D100 waterproof and can it be used outdoors?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 is not waterproof and can only be used indoors.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-004555c\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-004555c uael-question-span\" tabindex=\"0\" id=\"uael-faq-14\">14. What is the working temperature and humidity for the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: - 10\u2103 to 55 \u2103 and 0% RH to 93% RH. Temperature or humidity beyond working range may affect normal lock use.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-31c0ec2\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-31c0ec2 uael-question-span\" tabindex=\"0\" id=\"uael-faq-15\">15. How is the Aqara Smart Door Lock D100 powered?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: It is powered by a lithium battery with 2480mAh.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-3a06121\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-3a06121 uael-question-span\" tabindex=\"0\" id=\"uael-faq-16\">16. How long is the battery life of the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The average battery life is 12 months, but varies according to different working environment and conditions. Battery performance declines under low temperature environments.\n<span style=\"display: block;\">*Battery life was measured by the Aqara laboratory with a lithium battery, and simulated with 10 door openings a day, under 25\u2103.<\/span>\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-d0fd175\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-d0fd175 uael-question-span\" tabindex=\"0\" id=\"uael-faq-17\">17. How often should I charge the lithium battery for the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: When power is lower than 20%, the lock will generate prompt sounds and the Aqara Home app will receive alerts. Please charge the lithium battery after receiving notices.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-d8b615a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-d8b615a uael-question-span\" tabindex=\"0\" id=\"uael-faq-18\">18. What should I do if the Aqara Smart Door Lock D100 runs out of power?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>A.\u2460If you are outside, you can supply power to the lock through the TYPE-C charging interface at the button of the outer panel.<span style=\"display: block;\">\u2461If you are inside, Take out the lithium battery and charge it with USB-C charging cable.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-2e2f296\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-2e2f296 uael-question-span\" tabindex=\"0\" id=\"uael-faq-19\">19. Will the Aqara Smart Door Lock D100 be unlocked by a Tesla Coil?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: No, the Aqara Smart Door Lock D100 is a well-designed to defend itself from electromagnetic interference and has undergone rigorous electromagnetic compatibility tests.\n<span style=\"display: block;\">*Tesla Coil is a type of ultra-high voltage discharge equipment. Its electromagnetic induction may damage precision electronic devices within a certain radius, but it does not affect the normal operation of the Aqara Smart Door Locks.\n<\/span><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-a8961a6\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-a8961a6 uael-question-span\" tabindex=\"0\" id=\"uael-faq-20\">20.Q: What is \"cat-eye prevention unlocking\"? Does the Aqara Smart Door Lock D100 have the function of cat-eye prevention unlocking and how does it work?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A<span style=\"display: block;\">1. The function operates to prevent lawless persons from destroying the cat-eye and putting special tools into the room to press the one-touch unlock button to unlock.<\/span>\n<span style=\"display: block;\">2. The Aqara Smart Door Lock D100 is designed with cat-eye prevention unlocking (child lock). It can open the child lock around the indoor unlock button when leaving home, preventing the door from being opened by pressing the indoor button and preventing children or pets from unlocking the door by touching the button accidentally.\n<\/span><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-6bcdd9e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-6bcdd9e uael-question-span\" tabindex=\"0\" id=\"uael-faq-21\">21. What is a child lock switch?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 child lock switch\uff08combined with cat-eye prevention unlocking\uff09 is designed to prevent children or pets from unlocking by mistake. Turn the child lock switch to the right position to release the lock of the button before unlock from indoors, effectively prevent youngger children to unlock the door by mistake alone at home, Turn the child lock switch to the left position will improve the safety level of the door lock. After the child lock is opened, the lock can only be opened by using the indoor emergency unlocking knob or unlocking from outdoor.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-42c370e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-42c370e uael-question-span\" tabindex=\"0\" id=\"uael-faq-22\">22. How many ways can I unlock the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 supports 7 ways of unlocking:<span style=\"display: block;\"><span style=\"display: block;\">Fingerprint<\/span><span style=\"display: block;\">Password (ordinary, one-time, periodic)<\/span>\n<span style=\"display: block;\">HomeKit \/ Siri (Bluetooth, Remote, Apple Home Key)<\/span><span style=\"display: block;\">Aqara Home (Bluetooth, Remote)<\/span>\n<span style=\"display: block;\">Google Home \/ Google Assistant (Remote)\n<\/span>\n<span style=\"display: block;\">NFC Card (M1 Card)<\/span>\n<span style=\"display: block;\">Mechanical Key\n<\/span>\n<span style=\"display: block;\">*Aqara Home app and HomeKit support Bluetooth short-range unlocking.<\/span>\n<span style=\"display: block;\">*Aqara Home app, HomeKit and Google Home support remote unlocking, on condition that there is a supporting hub at home.<\/span>\n<span style=\"display: block;\">*Siri\/Google Assistant voice control is effective, but an Apple Hub is required for Siri and an Aqara Hub is required for Google Assistant.<\/span>\n\n\n\n\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-3feb8bd\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-3feb8bd uael-question-span\" tabindex=\"0\" id=\"uael-faq-23\">23. What can I do if the keyboard of the Aqara Smart Door Lock D100 is locked due to repeated verification failures?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The keyboard will be locked for 3 minutes due to successive password\/fingerprint\/NFC verification failures. Within 3 minutes, the lock can be controlled through apps (Aqara Home\/HomeKit\/Google Home) OR unlocked with a mechanical key. After 3 minutes, all verification functions return to normal.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-788c114\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-788c114 uael-question-span\" tabindex=\"0\" id=\"uael-faq-24\">24. When do I need to use the mechanical key for the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The mechanical key is usually used for emergency situations when the lock cannot be unlocked by normal verification methods (fingerprint\/password\/mobile app\/NFC). It is recommended to keep the key in your car or office, just in case.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-ec75055\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-ec75055 uael-question-span\" tabindex=\"0\" id=\"uael-faq-25\">25. How many sets of passwords can the Aqara Smart Door Lock D100 support?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 supports up to 75 passwords at the same time, including ordinary and temporary periodic passwords.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-b183604\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-b183604 uael-question-span\" tabindex=\"0\" id=\"uael-faq-26\">26. How many digits are the passwords of the Aqara Smart Door Lock D100? Is phantom password supported?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: 6- to 10-digit lock passwords are supported.\n<span style=\"display: block;\">Phantom passwords are supported, up to a total of 20-digits (including 6-10 digits of a lock password).<\/span>\n<span style=\"display: block;\">*Phantom password function adds arbitrary numbers before or after a lock password to prevent peeping from intruders when you enter the password.\n<\/span><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-3e1b302\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-3e1b302 uael-question-span\" tabindex=\"0\" id=\"uael-faq-27\">27. Does the Aqara Smart Door Lock D100 support one-time passwords?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Yes, a temporary one-time password can be generated through the Aqara Home app.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-415b157\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-415b157 uael-question-span\" tabindex=\"0\" id=\"uael-faq-28\">28. Does the Aqara Smart Door Lock D100 support periodic passwords?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Yes, a periodic password for a specified timespan (e.g. 10am-2pm) and a specified period (e.g. every Monday) can be set up with the Aqara Home app, when the app is connected to the lock via Bluetooth OR remotely (hub required). This type of password can unlock the door during a designated time period.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-a3c86bb\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-a3c86bb uael-question-span\" tabindex=\"0\" id=\"uael-faq-29\">29. Does the Aqara Smart Door Lock D100 support password test-unlocking prevention?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Yes. When any verification certificate (fingerprint\/password\/NFC card) is wrong for 5 consecutive times, the lock sets out alarm sound and light, verification functions are temporarily locked out, and an alarm message is sent to the Aqara Home app.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-219885a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-219885a uael-question-span\" tabindex=\"0\" id=\"uael-faq-30\">30. How many fingerprints does the Aqara Smart Door Lock D100 support?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 supports up to 50 fingerprints.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-093e579\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-093e579 uael-question-span\" tabindex=\"0\" id=\"uael-faq-31\">31. How do I set fingerprints on the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A:<span style=\"display: block;\">There are two ways to set fingerprints:\n<\/span>\n<span style=\"display: block;\">\u2460Install the Aqara Home app, after the lock is added and connected to the app, set the fingerprint according to app prompts.<\/span>\n<span style=\"display: block;\">\u2461Lift the battery cover at the rear, press the setup button above the battery compartment, and set the fingerprint according to the voice prompts.<\/span>\n<span style=\"display: block;\">*The lock has be to added to the app before local mechanical buttons can be used to set a fingerprint.<\/span>\n\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-682ea50\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-682ea50 uael-question-span\" tabindex=\"0\" id=\"uael-faq-32\">32. What if the Aqara Smart Door Lock D100 prompts unsuccessful fingerprint entry?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A:\n<span style=\"display: block;\">\u2460Make sure that the finger used for fingerprint is dry and the fingerprint is not damaged substantially.<\/span>\n<span style=\"display: block;\">\u2461It takes seven times to collect a complete fingerprint. Please fully press the finger on the identification area and try to change the input angle according to the voice\/Aqara Home app prompts (avoid repeated inputs at the same angle).\n<\/span><span style=\"display: block;\">\u2462For better unlocking experience, it is recommended to enter the print of the thumb of the commonly used hand.\n<\/span><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-c106277\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-c106277 uael-question-span\" tabindex=\"0\" id=\"uael-faq-33\">33.Why do fingerprint verifications of the Aqara Smart Door Lock D100 fail?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Please make sure the finger is not stained or dry, press the finger fully onto the identification area and try again. If repeated failure results in fingerprint verification being locked out, use a password, delete the old fingerprint on Aqara Home app, and setup a new one. Multiple groups of fingerprints can be set to avoid verification failure due to problems on a single finger.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-0659d15\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-0659d15 uael-question-span\" tabindex=\"0\" id=\"uael-faq-34\">34. Does the Aqara Smart Door Lock D100 support fingerprint test-unlocking prevention?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Yes. the Aqara Smart Door Lock D100 prevents test-unlocking of fingerprints in two ways:\n<span style=\"display: block;\">\u2460We use a customized algorithm from Swedish Precise Biometrics (PB) to effectively eliminate false fingerprint unlocking.<\/span>\n<span style=\"display: block;\">\u2461When any verification certificate (fingerprint\/password\/NFC card) is wrong for 5 consecutive times, the lock sets out alarm sound and light, verification functions are temporarily locked out, and an alarm message is send to the Aqara Home app.<\/span><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-523ba3c\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-523ba3c uael-question-span\" tabindex=\"0\" id=\"uael-faq-35\">35. Why are the fingerprints of children or elderly more likely to fail the verification?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The fingerprint module unlocks after identifying, comparing, and verifying the collected fingerprint pattern.\n<span style=\"display: block;\">The success rates of fingerprint unlocking are affected by an elder's serious fingerprint wear and children's shallow\/incomplete fingerprint patterns. Password and NFC are recommended in such cases.\n<\/span><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-958813a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-958813a uael-question-span\" tabindex=\"0\" id=\"uael-faq-36\">36. How are deadbolts generated on the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: When the door is closed, the Aqara Smart Door Lock D100 will be latched and locked automatically.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-fb85087\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-fb85087 uael-question-span\" tabindex=\"0\" id=\"uael-faq-37\">37. What about the tailing-resistance function of the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: After unlocking the door, many traditional electronic locks of other brands will have their latch bolt relocked five to ten seconds later. During this period, intruders can open the door by pressing the handle, which is a security risk. Aqara Smart Door Lock D100 detectsthe door is closed and automatically locks immediately, preventing intruder unlocking and tailing effectively.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-2886888\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-2886888 uael-question-span\" tabindex=\"0\" id=\"uael-faq-38\">38. What wireless connection protocols does the Aqara Smart Door Lock D100 use?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Bluetooth 5.0 and ZigBee3.0.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-f108584\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-f108584 uael-question-span\" tabindex=\"0\" id=\"uael-faq-39\">39. Why does the Aqara Smart Door Lock D100 use Bluetooth 5.0?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Bluetooth 5.0 provides increased connection speed, stability, and power efficiency.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-5aecddd\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-5aecddd uael-question-span\" tabindex=\"0\" id=\"uael-faq-40\">40. Can the Aqara Smart Door Lock D100 be connected to multiple mobile phones at the same time?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Since Bluetooth usually supports 1-to-1connection, the Aqara Smart Door Lock D100 can only be connected to one mobile phone at a time.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-832dd66\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-832dd66 uael-question-span\" tabindex=\"0\" id=\"uael-faq-41\">41. How can the Aqara Smart Door Lock D100 be unlocked via Bluetooth locally through the mobile app?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A:<span style=\"display: block;\">\u2460Install the Aqara Home app on your phone and add the lock to it. Click the unlock icon on the home page of the app and then press the handle to unlock it.<\/span>\n<span style=\"display: block;\">\u2461With the lock added to the Aqara Home app, it can also be added to HomeKit and unlocked via Bluetooth.<\/span>\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-38d76df\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-38d76df uael-question-span\" tabindex=\"0\" id=\"uael-faq-42\">42. Can the Aqara Smart Door Lock D100 be unlocked remotely through the mobile app?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Yes.\n<span style=\"display: block;\">\u2460Aqara Home app: Click the open button in the app. The door lock needs to be connected to an Aqara Hub at home.<\/span>\n<span style=\"display: block;\">\u2461HomeKit: Click the open button in the app or use Siri voice control. The door lock needs to be connected to an Apple Hub at home (HomePod\/iPad\/Apple TV).<\/span>\n<span style=\"display: block;\">\u2462Google Home: click the button in the app or use the Ok Google voice control, and provide the preset unlocking password. The door lock needs to be connected to an Aqara Hub at home.<\/span>\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-b7075dd\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-b7075dd uael-question-span\" tabindex=\"0\" id=\"uael-faq-43\">43. Can the Aqara Smart Door Lock D100 be unlocked by voice control?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Yes.\n<span style=\"display: block;\">\u2460Aqara Home app: Not supported.<\/span>\n<span style=\"display: block;\">\u2461HomeKit: Support Siri voice unlocking. In short range, Bluetooth and the cellphone Internet access are required; remotely, cellphone internet access and lock connection to an Apple Home Hub (HomePod\/iPad\/Apple TV) are required.\n<\/span>\n<span style=\"display: block;\">\u2462Google Home: Support OK Google voice unlocking. The Google Assistant device requires internet access, a preset unlocking password is required, and the door lock should be connected to an Aqara Hub at home.\n<\/span><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-b4d3918\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-b4d3918 uael-question-span\" tabindex=\"0\" id=\"uael-faq-44\">44. Under which circumstances does the Aqara Smart Door Lock D100 give out alarms?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The Aqara Smart Door Lock D100 alarms are triggered when the door is unclosed, closed but unlatched, lock is ransacked\uff0cabnormal lock status\uff0clow battery, repeated verification failures, indoor\/mechanical key opening in away mode. Both mobile apps and local alarms are enabled in these cases.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-ed48e70\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-ed48e70 uael-question-span\" tabindex=\"0\" id=\"uael-faq-45\">45. What is admin permission for the Aqara Smart Door Lock D100 and how to set it?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: The initial admin account is set when the lock is added to Aqara Home app for the first time. Admin account is required to enter local setting mode.The initial admin account can add more admin accounts on Aqara Home app.\n\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-c28f933\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-c28f933 uael-question-span\" tabindex=\"0\" id=\"uael-faq-46\">46. What other types of permissions are supported beside the admin permission, on the Aqara Smart Door Lock D100?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: In the Aqara Home app, there are ordinary permissions and admin permissions. Ordinary users are permitted to use normal unlocking functions.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-5d8e5ae\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-5d8e5ae uael-question-span\" tabindex=\"0\" id=\"uael-faq-47\">47. How many accounts does the Aqara Smart Door Lock D100 support?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Up to 50 accounts: 50 admin accounts OR 49 ordinary accounts and one admin account.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-853ae7e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-853ae7e uael-question-span\" tabindex=\"0\" id=\"uael-faq-48\">48. How do I add the Apple Home Key function?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: First, a system with an iPhone iOS 15 or higher or an Apple Watch OS 8 or higher is required. After adding the Aqara Smart Door Lock D100 to HomeKit, a virtual door card (an Apple Home Key) will be generated in the Apple Wallet. If your Apple Watch is used at the same time, the door card will be copied to the wallet app of your Watch.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-63fb770\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-63fb770 uael-question-span\" tabindex=\"0\" id=\"uael-faq-49\">49. How do I use Apple Home Key?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: Apple Home Key is a virtual door card based on Apple NFC technology, which supports standard and shortcut modes.\n<span style=\"display: block;\">Standard mode: open the Apple Wallet, select the door card, and move iPhone\/Watch close to the NFC identification area of the door lock for verification and unlocking.<\/span><span style=\"display: block;\">Shortcut mode: HomeKit will actively prompt the user whether to set the door card on shortcut. The user can start the shortcut mode after verifying the Face ID or password. In shortcut, the user needs to unlock the iPhone\/Watch and move the device close to the NFC identification area of the door lock for verification and unlocking.<\/span>\n\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-f33a550\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-right\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M17 7L10 14L3 7\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M7 3L14 10L7 17\" stroke=\"#121212\" stroke-width=\"1.25\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-f33a550 uael-question-span\" tabindex=\"0\" id=\"uael-faq-50\">50. How do I share my Apple Home Key?<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span>A: You can invite other Apple users to join the family of users on the HomeKit app. Other users, after joining, will have a copy of the door card automatically generated in their Wallet.\n<\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7862429 elementor-widget elementor-widget-shortcode\" data-id=\"7862429\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"aqara-faq\" class=\"accordion\" ><div class=\"aqara-accordion-section\" ><a class=\"accordion-section-title\" href=\"#accordion-1\">Q: What does the package for the Aqara Smart Door Lock D100 contain?<\/a><div id=\"accordion-1\" class=\"accordion-section-content\"><p>A: A standard package for the Aqara Smart Door Lock D100 includes: <br \/>\r\nOuter Panel \u00d7 1, Inner Panel \u00d7 1, Automatic Lock Body \u00d7 1, Mechanical Lock Cylinder \u00d7 1, Emergency Key \u00d7 2, NFC card \u00d7 2, Strike Plate \u00d7 1, Accessory Package \u00d7 1, Lithium Battery \u00d7 1, USB-A to USB-C Charging Cable \u00d7 1, Inner Finger Protection Cover \u00d7 1, Outer Finger Protection Cover \u00d7 1, Installation Diagram \u00d7 1, User Manual \u00d7 1<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-2\">Q: What  materials are the Aqara Smart Door Lock D100 made from?<\/a><div id=\"accordion-2\" class=\"accordion-section-content\"><p>A: The touch panel is made of IML, providing superior transparency. The rest is made of frosted aluminum alloy, providing increased hardness. The fingerprint identification module is covered by glass, providing effective protection from scratches and residue.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-3\">Q: What kind of lock body does the Aqara Smart Door Lock D100 use?<\/a><div id=\"accordion-3\" class=\"accordion-section-content\"><p>A: The Aqara Smart Door Lock D100 is equipped with an automatic lock body.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-4\">Q: What kind of lock cylinder does the Aqara Smart Door Lock D100 use?<\/a><div id=\"accordion-4\" class=\"accordion-section-content\"><p>A: The Aqara Smart Door Lock D100 is equipped with a true-insert and Class-C mechanical lock cylinder.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-5\">Q: What are the advantages of a true-insert over false-insert?<\/a><div id=\"accordion-5\" class=\"accordion-section-content\"><p>A: A true-insert, with its lock cylinder embedded into the lock body, has a more complex structure than a false-insert: a mechanical key is required to open the lock when the front panel is damaged\/removed, which is more secure because flase-insert can be opened without a mechanical key when the front panel is damaged\/removed.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-6\">Q: How do I use the mechanical buttons on the back panel to control the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-6\" class=\"accordion-section-content\"><p>A: First, you need to add the door lock to the Aqara Home app, set an admin fingerprint\/password for the lock following the prompts. <br \/>\r\nSecond, press the setup button on the battery compartment on the rear panel and verify the admin fingerprint\/password to enter setup mode.<br \/>\r\nThird, continue settings according to the voice prompts.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-7\">Q: How do I reset the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-7\" class=\"accordion-section-content\"><p>A: Open the rear battery compartment cover at the rear of the lock; press and hold the reset key under the battery compartment for over 5 seconds; follow voice prompts and the lock will be reset after admin permissions are verified.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-8\">Q: Is the Aqara Smart Door Lock D100 aware of my door's closing and locking state?<\/a><div id=\"accordion-8\" class=\"accordion-section-content\"><p>A: The Aqara Smart Door Lock D100 provides detection to all spring bolts, which together help determine the door's closing and locking state. The Aqara Home app displays all possible states of your door, including:<br \/>\r\nopen<br \/>\r\nclosed but unlatched<br \/>\r\nlatched and locked<br \/>\r\n<br \/>\r\nThe Aqara Home app\uff0cApple HomeKit app and the Google Home app can display two states, open and closed.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-9\">Q: What types of doors are the Aqara Smart Door Lock D100 compatible with?<\/a><div id=\"accordion-9\" class=\"accordion-section-content\"><p>A: The lock cylinder of the  Aqara Smart Door Lock D100 is compatible with most wooden, metal and armored doors on the market, whose thickness is between 40mm and 80mm. For doors with a thickness of 80mm-120mm, please contact the local dealer for a longer lock cylinder.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-10\">Q: Is the Aqara Smart Door Lock D100 limited to specific door-opening directions?<\/a><div id=\"accordion-10\" class=\"accordion-section-content\"><p>A: No. The Aqara Smart Door Lock D100 supports all door-opening directions, including left\/right and inward\/outward.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-11\">Q: Does the Aqara Smart Door Lock D100 support a heavy-duty mortise (overlord) lock body?<\/a><div id=\"accordion-11\" class=\"accordion-section-content\"><p>A: No. However, the standard lock body can be modified with a specific strike plate to accommodate a heavy-duty mortise (overlord) lock body.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-12\">Q: Does the Aqara the Smart Door Lock D100 support a \"top-and-button hook\"?<\/a><div id=\"accordion-12\" class=\"accordion-section-content\"><p>A: No. To install Aqara Smart Door Lock D100, the original top-and-button hook on the door should be removed.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-13\">Q: Is the Aqara Smart Door Lock D100 waterproof and can it be used outdoors?<\/a><div id=\"accordion-13\" class=\"accordion-section-content\"><p>A: The Aqara Smart Door Lock D100 is not waterproof and can only be used indoors.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-14\">Q: What is the working temperature and humidity for the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-14\" class=\"accordion-section-content\"><p>A: - 10\u2103 to 55 \u2103 and 0% RH to 93% RH. Temperature or humidity beyond working range may affect normal lock use.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-15\">Q: How is the Aqara Smart Door Lock D100 powered?<\/a><div id=\"accordion-15\" class=\"accordion-section-content\"><p>A: It is powered by a lithium battery with 2480mAh.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-16\">Q: How long is the battery life of the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-16\" class=\"accordion-section-content\"><p>A: The average battery life is 12 months, but varies according to different working environment and conditions. Battery performance declines under low temperature environments. <br \/>\r\n*Battery life was measured by the Aqara laboratory with a lithium battery, and simulated with 10 door openings a day, under 25\u2103.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-17\">Q: How often should I charge the lithium battery for the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-17\" class=\"accordion-section-content\"><p>A: When power is lower than 20%, the lock will generate prompt sounds and the Aqara Home app will receive alerts. Please charge the lithium battery after receiving notices.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-18\">Q: What should I do if the Aqara Smart Door Lock D100 runs out of power?<\/a><div id=\"accordion-18\" class=\"accordion-section-content\"><p>A: <br \/>\r\n\u2460If you are outside, you can supply power to the lock through the TYPE-C charging interface at the button of the outer panel. <br \/>\r\n\u2461If you are inside, Take out the lithium battery and charge it with USB-C charging cable.<br \/>\r\n\u2462If you are inside, Directly charge the battery by connecting the USB-C charging cable to the indoor back panel.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-19\">Q: Will the Aqara Smart Door Lock D100 be unlocked by a Tesla Coil?<\/a><div id=\"accordion-19\" class=\"accordion-section-content\"><p>A: No, the Aqara Smart Door Lock D100 is a well-designed to defend itself from electromagnetic interference and has undergone rigorous electromagnetic compatibility tests. <br \/>\r\n*Tesla Coil is a type of ultra-high voltage discharge equipment. Its electromagnetic induction may damage precision electronic devices within a certain radius, but it does not affect the normal operation of the Aqara Smart Door Locks.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-20\">Q: What is \"cat-eye prevention unlocking\"? Does the Aqara Smart Door Lock D100 have the function of cat-eye prevention unlocking and how does it work?<\/a><div id=\"accordion-20\" class=\"accordion-section-content\"><p>A:\u00a0<br \/>\r\n1. The function operates to prevent lawless persons from destroying the cat-eye and putting special tools into the room to press the one-touch unlock button to unlock.<br \/>\r\n2. The Aqara Smart Door Lock D100 is designed with cat-eye prevention unlocking (child lock). It can open the child lock around the indoor unlock button when leaving home, preventing the door from being opened by pressing the indoor button and preventing children or pets from unlocking the door by touching the button accidentally.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-21\">Q: What is a child lock switch?<\/a><div id=\"accordion-21\" class=\"accordion-section-content\"><p>A: The Aqara Smart Door Lock D100 child lock switch\uff08combined with cat-eye prevention unlocking\uff09 is designed to prevent children or pets from unlocking by mistake. Turn the child lock switch to the right position to release the lock of the button before unlock from indoors, effectively prevent youngger children to unlock the door by mistake alone at home, Turn the child lock switch to the left position will improve the safety level of the door lock.  After the child lock is opened, the lock can only be opened by using the indoor emergency unlocking knob or unlocking from outdoor.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-22\">Q: How many ways can I unlock the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-22\" class=\"accordion-section-content\"><p>A: The Aqara Smart Door Lock D100 supports 7 ways of unlocking:<br \/>\r\n<br \/>\r\nFingerprint<br \/>\r\nPassword (ordinary, one-time, periodic)<br \/>\r\nHomeKit \/ Siri (Bluetooth, Remote, Apple Home Key)<br \/>\r\nAqara Home (Bluetooth, Remote)<br \/>\r\nGoogle Home \/ Google Assistant (Remote)<br \/>\r\nNFC Card (M1 Card)<br \/>\r\nMechanical Key<br \/>\r\n<br \/>\r\n*Aqara Home app and HomeKit support Bluetooth short-range unlocking.<br \/>\r\n*Aqara Home app, HomeKit and Google Home support remote unlocking, on condition that there is a supporting hub at home.<br \/>\r\n*Siri\/Google Assistant voice control is effective, but an Apple Hub is required for Siri and an Aqara Hub is required for Google Assistant.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-23\">Q: What can I do if the keyboard of the Aqara Smart Door Lock D100 is locked due to repeated verification failures?<\/a><div id=\"accordion-23\" class=\"accordion-section-content\"><p>A: The keyboard will be locked for 3 minutes due to successive password\/fingerprint\/NFC verification failures. Within 3 minutes, the lock can be controlled through apps (Aqara Home\/HomeKit\/Google Home) OR unlocked with a mechanical key. After 3 minutes, all verification functions return to normal.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-24\">Q: When do I need to use the mechanical key for the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-24\" class=\"accordion-section-content\"><p>A: The mechanical key is usually used for emergency situations when the lock cannot be unlocked by normal verification methods (fingerprint\/password\/mobile app\/NFC). It is recommended to keep the key in your car or office, just in case.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-25\">Q: How many sets of passwords can the Aqara Smart Door Lock D100 support?<\/a><div id=\"accordion-25\" class=\"accordion-section-content\"><p>A:  The Aqara Smart Door Lock D100 supports up to 75 passwords at the same time, including ordinary and temporary periodic passwords.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-26\">Q: How many digits are the passwords of the Aqara Smart Door Lock D100? Is phantom password supported?<\/a><div id=\"accordion-26\" class=\"accordion-section-content\"><p>A: 6- to 10-digit lock passwords are supported. <br \/>\r\nPhantom passwords are supported, up to a total of 20-digits (including 6-10 digits of a lock password). <br \/>\r\n*Phantom password function adds arbitrary numbers before or after a lock password to prevent peeping from intruders when you enter the password.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-27\">Q: Does the Aqara Smart Door Lock D100 support one-time passwords?<\/a><div id=\"accordion-27\" class=\"accordion-section-content\"><p>A: Yes, a temporary one-time password can be generated through the Aqara Home app.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-28\">Q: Does the Aqara Smart Door Lock D100 support periodic passwords?<\/a><div id=\"accordion-28\" class=\"accordion-section-content\"><p>A: Yes, a periodic password for a specified timespan (e.g. 10am-2pm) and a specified period (e.g. every Monday) can be set up with the Aqara Home app, when the app is connected to the lock via Bluetooth OR remotely (hub required). This type of password can unlock the door during a designated time period.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-29\">Q: Does the Aqara Smart Door Lock D100 support password test-unlocking prevention?<\/a><div id=\"accordion-29\" class=\"accordion-section-content\"><p>A: Yes. When any verification certificate (fingerprint\/password\/NFC card) is wrong for 5 consecutive times, the lock sets out alarm sound and light, verification functions are temporarily locked out, and an alarm message is sent to the Aqara Home app.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-30\">Q: How many fingerprints does the Aqara Smart Door Lock D100 support?<\/a><div id=\"accordion-30\" class=\"accordion-section-content\"><p>A: The Aqara Smart Door Lock D100 supports up to 50 fingerprints.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-31\">Q: How do I set fingerprints on the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-31\" class=\"accordion-section-content\"><p>A: <br \/>\r\nThere are two ways to set fingerprints: <br \/>\r\n\u2460Install the Aqara Home app, after the lock is added and connected to the app, set the fingerprint according to app prompts. <br \/>\r\n\u2461Lift the battery cover at the rear, press the setup button above the battery compartment, and set the fingerprint according to the voice prompts. <br \/>\r\n*The lock has be to added to the app before local mechanical buttons can be used to set a fingerprint.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-32\">Q: What if the Aqara Smart Door Lock D100 prompts unsuccessful fingerprint entry?<\/a><div id=\"accordion-32\" class=\"accordion-section-content\"><p>A: <br \/>\r\n\u2460Make sure that the finger used for fingerprint is dry and the fingerprint is not damaged substantially. <br \/>\r\n\u2461It takes seven times to collect a complete fingerprint. Please fully press the finger on the identification area and try to change the input angle according to the voice\/Aqara Home app prompts (avoid repeated inputs at the same angle). <br \/>\r\n\u2462For better unlocking experience, it is recommended to enter the print of the thumb of the commonly used hand.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-33\">Q: Why do fingerprint verifications of the Aqara Smart Door Lock D100 fail?<\/a><div id=\"accordion-33\" class=\"accordion-section-content\"><p>A: Please make sure the finger is not stained or dry, press the finger fully onto the identification area and try again. If repeated failure results in fingerprint verification being locked out, use a password, delete the old fingerprint on Aqara Home app, and setup a new one. Multiple groups of fingerprints can be set to avoid verification failure due to problems on a single finger.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-34\">Q: Does the Aqara Smart Door Lock D100 support fingerprint test-unlocking prevention?<\/a><div id=\"accordion-34\" class=\"accordion-section-content\"><p>A: Yes. the Aqara Smart Door Lock D100 prevents test-unlocking of fingerprints in two ways: <br \/>\r\n\u2460We use a customized algorithm from Swedish Precise Biometrics (PB) to effectively eliminate false fingerprint unlocking. <br \/>\r\n\u2461When any verification certificate (fingerprint\/password\/NFC card) is wrong for 5 consecutive times, the lock sets out alarm sound and light, verification functions are temporarily locked out, and an alarm message is send to the Aqara Home app.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-35\">Q: Why are the fingerprints of children or elderly more likely to fail the verification?<\/a><div id=\"accordion-35\" class=\"accordion-section-content\"><p>A: The fingerprint module unlocks after identifying, comparing, and verifying the collected fingerprint pattern. <br \/>\r\nThe success rates of fingerprint unlocking are affected by an elder's serious fingerprint wear and children's shallow\/incomplete fingerprint patterns. Password and NFC are recommended in such cases.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-36\">Q: How are deadbolts generated on the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-36\" class=\"accordion-section-content\"><p>A: When the door is closed, the Aqara Smart Door Lock D100 will be latched and locked automatically.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-37\">Q: What about the tailing-resistance function of the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-37\" class=\"accordion-section-content\"><p>A: After unlocking the door, many traditional electronic locks of other brands will have their latch bolt relocked five to ten seconds later. During this period, intruders can open the door by pressing the handle, which is a security risk. Aqara Smart Door Lock D100 detectsthe door is closed and automatically locks immediately, preventing intruder unlocking and tailing effectively.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-38\">Q: What wireless connection protocols does the Aqara Smart Door Lock D100 use?<\/a><div id=\"accordion-38\" class=\"accordion-section-content\"><p>A: Bluetooth 5.0 and ZigBee3.0.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-39\">Q: Why does the Aqara Smart Door Lock D100 use Bluetooth 5.0?<\/a><div id=\"accordion-39\" class=\"accordion-section-content\"><p>A: Bluetooth 5.0 provides increased connection speed, stability, and power efficiency.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-40\">Q: Can the Aqara Smart Door Lock D100 be connected to multiple mobile phones at the same time?<\/a><div id=\"accordion-40\" class=\"accordion-section-content\"><p>A: Since Bluetooth usually supports 1-to-1connection, the Aqara Smart Door Lock D100 can only be connected to one mobile phone at a time.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-41\">Q: How can the Aqara Smart Door Lock D100 be unlocked via Bluetooth locally through the mobile app?<\/a><div id=\"accordion-41\" class=\"accordion-section-content\"><p>A: <br \/>\r\n\u2460Install the Aqara Home app on your phone and add the lock to it. Click the unlock icon on the home page of the app and then press the handle to unlock it. <br \/>\r\n\u2461With the lock added to the Aqara Home app, it can also be added to HomeKit and unlocked via Bluetooth.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-42\">Q: Can the Aqara Smart Door Lock D100 be unlocked remotely through the mobile app?<\/a><div id=\"accordion-42\" class=\"accordion-section-content\"><p>A: Yes. <br \/>\r\n\u2460Aqara Home app: Click the open button in the app. The door lock needs to be connected to an Aqara Hub at home. <br \/>\r\n\u2461HomeKit: Click the open button in the app or use Siri voice control. The door lock needs to be connected to an Apple Hub at home  (HomePod\/iPad\/Apple TV). <br \/>\r\n\u2462Google Home: click the button in the app or use the Ok Google voice control, and provide the preset unlocking password. The door lock needs to be connected to an Aqara Hub at home.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-43\">Q: Can the Aqara Smart Door Lock D100 be unlocked by voice control?<\/a><div id=\"accordion-43\" class=\"accordion-section-content\"><p>A: Yes. <br \/>\r\n\u2460Aqara Home app: Not supported.<br \/>\r\n\u2461HomeKit: Support Siri voice unlocking. In short range, Bluetooth and the cellphone Internet access are required; remotely, cellphone internet access and lock connection to an Apple Home Hub  (HomePod\/iPad\/Apple TV) are required.<br \/>\r\n\u2462Google Home: Support OK Google voice unlocking. The Google Assistant device requires internet access, a preset unlocking password is required, and the door lock should be connected to an Aqara Hub at home.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-44\">Q: Under which circumstances does the Aqara Smart Door Lock D100 give out alarms?<\/a><div id=\"accordion-44\" class=\"accordion-section-content\"><p>A: The Aqara Smart Door Lock D100 alarms are triggered when the door is unclosed, closed but unlatched,  lock is ransacked\uff0cabnormal lock status\uff0clow battery, repeated verification failures, indoor\/mechanical key opening in away mode. Both mobile apps and local alarms are enabled in these cases.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-45\">Q: What is admin permission for the Aqara Smart Door Lock D100 and how to set it?<\/a><div id=\"accordion-45\" class=\"accordion-section-content\"><p>A: The initial admin account is set when the lock is added to Aqara Home app for the first time. Admin account is required to enter local setting mode. <br \/>\r\nThe initial admin account can add more admin accounts on Aqara Home app.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-46\">Q: What other types of permissions are supported beside the admin permission, on the Aqara Smart Door Lock D100?<\/a><div id=\"accordion-46\" class=\"accordion-section-content\"><p>A: In the Aqara Home app, there are ordinary permissions and admin permissions. Ordinary users are permitted to use normal unlocking functions.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-47\">Q: How many accounts does the Aqara Smart Door Lock D100 support?<\/a><div id=\"accordion-47\" class=\"accordion-section-content\"><p>A: Up to 50 accounts: 50 admin accounts OR 49 ordinary accounts and one admin account.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-48\">Q: How do I add the Apple Home Key function?<\/a><div id=\"accordion-48\" class=\"accordion-section-content\"><p>A: First, a system with an iPhone iOS 15 or higher or an Apple Watch OS 8 or higher is required. After adding the Aqara Smart Door Lock D100 to HomeKit, a virtual door card (an Apple Home Key) will be generated in the Apple Wallet. If your Apple Watch is used at the same time, the door card will be copied to the wallet app of your Watch.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-49\">Q: How do I use Apple Home Key?<\/a><div id=\"accordion-49\" class=\"accordion-section-content\"><p>A: Apple Home Key is a virtual door card based on Apple NFC technology, which supports standard and shortcut modes. <br \/>\r\nStandard mode: open the Apple Wallet, select the door card, and move iPhone\/Watch close to the NFC identification area of the door lock for verification and unlocking. <br \/>\r\nShortcut mode: HomeKit will actively prompt the user whether to set the door card on shortcut. The user can start the shortcut mode after verifying the Face ID or password. In shortcut, the user needs to unlock the iPhone\/Watch and move the device close to the NFC identification area of the door lock for verification and unlocking.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-50\">Q: How do I share my Apple Home Key?<\/a><div id=\"accordion-50\" class=\"accordion-section-content\"><p>A: You can invite other Apple users to join the family of users on the HomeKit app. Other users, after joining, will have a copy of the door card automatically generated in their Wallet.<\/p><\/div><a class=\"accordion-section-title\" href=\"#accordion-51\">Q: What are the triggering devices and conditions that support the \"Automatic Unlocking\" function of the lock?<\/a><div id=\"accordion-51\" class=\"accordion-section-content\"><p>A:Cube T1 Pro and Zigbee3.0 wireless switch devices can support trigger unlocking, such as Wireless Switch E1, Wireless Switch T1, Wireless Switch H1 and so on. In addition, Smart Locks A100\/H100\/D100\/D200\/D200i\/U100\/U50 and new locks to be launched in the future can also support trigger unlocking with their \u201cunlock\/open door\u201d conditions.<\/p><\/div><\/div><\/div><script src=\"https:\/\/code.jquery.com\/jquery-3.6.4.min.js\" integrity=\"sha256-oP6HI9z1XaZNBrJURtCoUT5SUnxFr8s3BzRl+cbzUq8=\" crossorigin=\"anonymous\"><\/script>\n\t\t\t<script>\n\t\t\t$(document).ready(function(){\n\t\t\t\t$(\".accordion-section-title\").click(function(e){\n\t\t\t\t\tvar currentAttrvalue = $(this).attr(\"href\");\n\t\t\t\t\tif($(e.target).is(\".active\")){\n\t\t\t\t\t\t$(this).removeClass(\"active\");\n\t\t\t\t\t\t$(\".accordion-section-content:visible\").slideUp(300);\n\t\t\t\t\t} else {\n\t\t\t\t\t\t$(\".accordion-section-title\").removeClass(\"active\").filter(this).addClass(\"active\");\n\t\t\t\t\t\t$(\".accordion-section-content\").slideUp(300).filter(currentAttrvalue).slideDown(300);\n\t\t\t\t\t}\n\t\t\t\t\treturn false;\n\t\t\t\t});\n\t\t\t});\n\t\t\t<\/script>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Smart Door Lock D100 Zigbee Overview Specs FAQ User Manual Installation Video FAQ 1.What does the package for the Aqara Smart Door Lock D100 contain? A: A standard package for the Aqara Smart Door Lock D100 includes: Outer Panel \u00d7 1, Inner Panel \u00d7 1, Automatic Lock Body \u00d7 1, Mechanical Lock Cylinder \u00d7 1, &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.aqara.com\/en\/product\/smart-door-lock-d100-zigbee\/faq\/\"> <span class=\"screen-reader-text\">Smart Door Lock D100 Zigbee FAQ<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":9803,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-11363","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"www.aqara.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The 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